Secretarial Assistant - Peterborough inPeterborough inPeterborough PUBLISHED
TUE 12 NOV 2024
Additionally, the Secretarial Assistant will be tasked with providing excellent customer service by addressing telephone inquiries and maintaining confidentiality at all times. The position involves contributing to the smooth functioning of the ENT unit while responding to both patient needs and Trust requirements, thus ensuring efficient patient pathways and adherence to local and national targets.
Are you ready to embark on a career where your professionalism meets confidentiality, your meticulous nature thrives, and your ability to handle pressure shines? Look no further!
We are currently looking to recruit an enthusiastic and motivated Secretarial Assistant to join ENT within the Head & Neck Unit at Peterborough City Hospital.
The ideal candidate will possess a high degree of professionalism, are meticulous in their work and have the ability to work under pressure at times.
To assist in the provision of an efficient, responsive and flexible service to support the secretarial team, consultants and their medical team, to assist in the smooth running, participation and efficient organisation of the daily routine duties in the ENT department.
To provide a high volume of accurate and comprehensive typing of clinical letters, paying attention to detail at all times.
To ensure the provision of the patient pathways, which is receptive to the needs of the patient and responsive to Trust requirements and national and local targets.
To be responsible for office duties, including dealing with the post, scanning and filing patient documentation as necessary.
To ensure excellent customer service by dealing with incoming telephone queries appropriately and in a timely manner, upholding confidentiality at all times.
Provide assistance to the other members of the team and assist with their workloads as necessary.
About us
Please refer to the job description and person specification for more information regarding the job role.
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