Administrator inCottingham inCottingham PUBLISHED THU 31 OCT 2024

Band 2 PERMANENT GOOD SALARY

EMPATHY NHS PENSION

Hull University Teaching Hospitals NHS Trust rVSrTuRK

Hull University Teaching Hospitals NHS Trust is seeking an Administrator to join the Administration Team at the Queens Centre for Oncology and Hematology at Castle Hill Hospital in Cottingham. In this role, the Administrator will support the management of clinical administrative processes related to patient pathways, ensuring a smooth and efficient service for both patients and the multidisciplinary team. Responsibilities include managing appointments, face-to-face patient contact, reception duties, preparing case notes, and tracking patients throughout their journey to enhance their experience.

The role requires strong communication skills, a patient-focused attitude, empathy, and a friendly demeanor. While previous administration experience is beneficial, a passion for working in healthcare and a proactive approach are the primary focus for candidates. The position offers a starting salary of £23,615 per annum, a generous NHS pension scheme, and ample opportunities for career progression within clinical administration. Successful candidates will join a supportive team committed to delivering high-quality patient care and will receive excellent training packages.

We are looking for a administrator to join the Administration Team at the Queens Centre for Oncology and Hematology at Castle Hill Hospital .

As an Administrator, you will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers .

The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As anAdministrator you will be involved in the end to end patient pathway providing administrative support to our your line managers within Administration and the wider organisation.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Our Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team. Our roles are varied and challenging and your day to day duties may include;

Management of appointments
Face to face Patient contact
Reception duties
Preparing case notes
Helping track our patients through their journey to ensure a great patient experience

With a starting salary of £23,615 per annum with a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays - pro rata) and offer excellent opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

Communication to support our patients
Patient focused attitude
Empathy
Friendly & Welcoming

The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.

Should you wish to discuss our Administrator position further, please get in touch.

About us
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for an Administrator: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.

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53.77675247192383 -0.4449900984764099 Cottingham

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Administrator inCottingham inCottingham PUBLISHED THU 31 OCT 2024

Hull University Teaching Hospitals NHS Trust rVSrTuRK

About us For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

About us
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.