HCRG Care Group rG6OZ1gw
The position requires experience in Program/Project Management, particularly within an NHS setting, along with familiarity with SystmOne software. Flexibility to work across different sites in the Essex area is necessary, and the role offers a starting salary of £35,000, along with various employee benefits focused on professional development and well-being. Essential requirements include a driving license and the ability to travel for work purposes.
As anAdmin Manageryouwill be responsible for the line management of the Administration team and Medical Secretaries who support the running of the ECFWS Specialist Services.
This role is to ensure the smooth running of the service in relation to its administration functions which focuses of the SPOC (single point of contact), reporting and business resource needs.
The appointed person will need careful monitoring of workloads, ensuring activity targets are met and that consistency of best practice across the service is adhere to.
TheAdmin Managerwill be responsible for any change processes launched with a specific function, supporting the respective service administration leads to achieve set out objectives.
This role will be based at the Child Development Centre in Harlow although there will be some travel around the West Essex area.
- Manage the day-to-day running of the services senior administrator and Medical Secretaries, supporting administrative colleagues and resolving any issues that arise.
- Monitor the staff workloads and allocate work according to staffing levels and adjust these during periods of sickness or unexpected changes in workload.
- Manage administrative staff sickness in line with respective organisation people policies, undertaking return to work interviews.
- To be responsible for the recruitment of vacant posts when deemed necessary to replace, working with the Recruitment Team to ensure vacancies are filled.
- Undertake appraisals with the administration leads formulating PDP plans, including the identification of training needs and to provide opportunities for these colleagues to undergo relevant training.
- To develop and maintain any monitoring databases that may be implemented to there is a consistent approach within the business resource function ie: ordering of supplies, calibration of scales etc.
- To be the escalation point of contact for issues that may arise within each function.
- Initiate and participate in the development of procedures and SOPs affecting the administration workforce. Implement changes to practice/protocols which demonstrate best practice.
Please see attached job description for a full list of responsibilities
About us
As anAdmin Manageryou will be part of our valued team receiving access to exclusive rewards and benefits including-
- Starting salary of £35,000 with group pension.
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose- changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards-with a number of our rated services holding good or outstanding ratings from the Care Quality Commission.
The Ideal Candidate
Essential
- Experience of working in a Programme/Project Management environment
- Degree Level qualifications or equivalent demonstratable level of experience.
- SystmOne Experience Including reports.
- Able to visit multiple sites and other organisations / attend conferences & meetings.
- Able to work flexibly and outside normal working hours if required.
- Understanding of NHS key targets and strategies
Desirable
- Experience of working in an NHS environment
- Good knowledge of West Essex Specialist Services
- Complaints Management
- Experience of investigating Datix
- Experience of Imail
There may be travel across the Essex area, so a driving licence & access to a car for work purposes will be required.
Please see attached Job Description for full Personal Specification
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