AdministratorinTunbridge WellsinTunbridge WellsPUBLISHED TUE 25 FEB 2025
Opportunity to work alongside a dedicated clinical team, including healthcare professionals like psychiatrists and nurses.
A supportive work environment that encourages teamwork and collaboration.
The chance to make a positive impact on the lives of patients and their families through essential administrative support.
Development of valuable skills in communication, organization, and time management within a fast-paced healthcare setting.
Access to training for specialized patient record systems, enhancing your professional qualifications.
Flexibility in adapting to new challenges and tasks, fostering personal and professional growth.
The role offers a dynamic work atmosphere, making every day varied and engaging.
Join the South West Kent Mental Health Together Team as an Administrator in Tunbridge Wells! We’re looking for a friendly and organised individual to become a vital part of our compassionate community. If you're seeking a fulfilling role where your administrative talents can support a skilled clinical team of psychiatrists, nurses, and therapists, this is your chance to shine.
In this dynamic role, you’ll be the welcoming voice for patients and families, handling inquiries with warmth and professionalism. Your skills will be put to great use managing diaries, scheduling appointments, and maintaining meticulous clinical records. If you thrive in a fast-paced environment and are adept at multitasking, you'll excel alongside our supportive team, making a real difference in the lives of those we care for.
We’re looking for someone with a keen eye for detail, strong IT skills, and a strong desire to contribute positively to mental health care. If you have great communication skills and an empathetic nature, step forward and turn your organisational abilities into a rewarding career. Apply today and help us deliver exceptional care to our community!
In this dynamic role, you’ll be the welcoming voice for patients and families, handling inquiries with warmth and professionalism. Your skills will be put to great use managing diaries, scheduling appointments, and maintaining meticulous clinical records. If you thrive in a fast-paced environment and are adept at multitasking, you'll excel alongside our supportive team, making a real difference in the lives of those we care for.
We’re looking for someone with a keen eye for detail, strong IT skills, and a strong desire to contribute positively to mental health care. If you have great communication skills and an empathetic nature, step forward and turn your organisational abilities into a rewarding career. Apply today and help us deliver exceptional care to our community!
Opportunity to work alongside a dedicated clinical team, including healthcare professionals like psychiatrists and nurses.
A supportive work environment that encourages teamwork and collaboration.
The chance to make a positive impact on the lives of patients and their families through essential administrative support.
Development of valuable skills in communication, organization, and time management within a fast-paced healthcare setting.
Access to training for specialized patient record systems, enhancing your professional qualifications.
Flexibility in adapting to new challenges and tasks, fostering personal and professional growth.
The role offers a dynamic work atmosphere, making every day varied and engaging.
The South West Kent Mental Health Together Team Seeks an Administrator!
Calling all organized and motivated individuals!
The South West Kent Community Mental Health Team is searching for a dynamic Administrator to join their friendly team based in Tunbridge Wells , Kent, UK.
About the Opportunity:
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, Psychologists and other healthcare professionals.
What You'll Do:
- Be the friendly voice answering phones and responding to inquiries.
- Manage the team's schedule, efficiently booking appointments.
- Prepare and meticulously maintain clinical records and correspondence.
- Assist clinical staff with administrative tasks like organising meetings and travel arrangements.
Who You Are:
- A self-starter with a go-getter attitude and a forward-thinking approach.
- Flexible and adaptable, thriving in a fast-paced environment.
- Exceptionally organized with a keen eye for detail.
- Proficient in Microsoft Office applications with strong IT skills.
Do you want a rewarding role where you can make a positive impact? Apply Today!
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The varied role of the Administrator will include:
- Supporting the team to action work requests via the admin generic inbox, including the processing of referrals on the patient administration system (Rio)
- Diary Management and booking clinic appointments.
- Having contact with patients, carers, relatives, and other external stakeholders.
- Typing letters and reports via BigHand ( audio ) and/or copy typing.
- Using the patient record system RIO ( training provided ).
- Taking and screening phone calls and managing the admin mailbox.
- Organising and minuting meetings.
- Ordering of stationery and other items as required via our SBS system ( training provided ).
- Reception cover.
The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, like being part of a team, have initiative, good communication, and interpersonal skills, can prioritize workloads, and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.
About us
- The ideal candidate will be educated to GCSE in Maths and English or equivalent and will have strong customer service skills, a professional and confident telephone manner, and good organizational and keyboard skills. Some experience in clinical or document typing would be an advantage.
- You will require a good working knowledge of Microsoft Office packages and be able to remain calm and professional when dealing with difficult situations.
Please refer to the attached job description for full details of the main responsibilities of the role.
Previous Applicants Need Not Apply
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for an Administrator:
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To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
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