Responsible for providing a friendly and personal checking in of patients and their families/carers and managing their expectations at busy times.
Filing of reports and correspondence in patients case notes, in accordance with hospital procedures. Maintain patients case notes including updating and documenting any changes in patient details.
Reconciling clinics in line with timescales.
Undertake clerical duties associated with the discharge or transfer of patients from the Consultant care, any transport arrangements which may be required, booking follow up appointments and ensuring the safe return of case notes to the appropriate departments.
Answer telephones, receive and relay messages. Undertake ad hoc messenger duties as required.
To demonstrate a flexible approach to ward duties where appropriate.
Checking of stocks of stationery for the ward when required and relaying to necessary colleagues.
Be proactive in escalating any concerns of any kind to Line Management.
Any other duties in the Care Unit, which may be delegated from time to time by the Care Unit Coordinator or Assistant Service Manager
We have a great opportunity for a permanent part time Receptionist in Antenatal Clinic within the Maternity & Gynaecology Care Unit, Family Care Division.
The working hours are Monday to Friday 2pm - 5pm.
The Receptionists/ Admin Assistants provide a professional clerical and co-ordination service to the wards and outpatient departments, to ensure that patients and visitors receive a friendly, customer focused and efficient service.
Responsible for providing a friendly and personal checking in of patients and their families/carers and managing their expectations at busy times.
Filing of reports and correspondence in patients case notes, in accordance with hospital procedures. Maintain patients case notes including updating and documenting any changes in patient details.
Reconciling clinics in line with timescales.
Undertake clerical duties associated with the discharge or transfer of patients from the Consultant care, any transport arrangements which may be required, booking follow up appointments and ensuring the safe return of case notes to the appropriate departments.
Answer telephones, receive and relay messages. Undertake ad hoc messenger duties as required.
To demonstrate a flexible approach to ward duties where appropriate.
Checking of stocks of stationery for the ward when required and relaying to necessary colleagues.
Be proactive in escalating any concerns of any kind to Line Management.
Any other duties in the Care Unit, which may be delegated from time to time by the Care Unit Coordinator or Assistant Service Manager
We have a great opportunity for a permanent part time Receptionist in Antenatal Clinic within the Maternity & Gynaecology Care Unit, Family Care Division.
The working hours are Monday to Friday 2pm - 5pm.
The Receptionists/ Admin Assistants provide a professional clerical and co-ordination service to the wards and outpatient departments, to ensure that patients and visitors receive a friendly, customer focused and efficient service.