AdministratorinRamsgateinRamsgatePUBLISHED FRI 21 MAR 2025
Opportunity to work in a supportive environment alongside a dedicated clinical team, enhancing teamwork and collaboration.
Chance to make a positive impact in the mental health sector through administrative support, contributing to patient care.
Variety in daily tasks including scheduling, managing correspondence, and interacting with patients and healthcare professionals, preventing monotony.
Development of valuable skills such as diary management, communication, and the use of patient record systems (training provided).
Flexible work environment that encourages adaptability and growth, which is ideal for self-starters.
Contributing to a crucial area of healthcare, fostering a sense of purpose and fulfillment in the role.
Potential for career advancement within the NHS framework, opening doors to further opportunities in healthcare administration.
Join the Thanet Mental Health Team as an Administrator!
Are you an organised, compassionate individual looking for a rewarding role where you can truly make a difference? The Thanet Community Mental Health Team is on the lookout for a dynamic Administrator to join their friendly unit in Ramsgate, Kent. In this vital position, you’ll work closely with a dedicated team of professionals—including Consultant Psychiatrists, Occupational Therapists, and Community Mental Health Nurses—providing essential support to ensure our patients receive the care they need.
In this varied role, you’ll be the friendly voice answering enquiries, managing appointments, and maintaining clinical records. Your attention to detail and strong IT skills will be crucial as you handle everything from diary management to drafting correspondence. This is an opportunity to be an integral part of a supportive environment where your administrative talents will shine. If you’re adaptable, proactive, and thrive in a fast-paced setting, we’d love to hear from you. Apply today and step into a role where your skills and empathy can lead to positive change in our community!
Opportunity to work in a supportive environment alongside a dedicated clinical team, enhancing teamwork and collaboration.
Chance to make a positive impact in the mental health sector through administrative support, contributing to patient care.
Variety in daily tasks including scheduling, managing correspondence, and interacting with patients and healthcare professionals, preventing monotony.
Development of valuable skills such as diary management, communication, and the use of patient record systems (training provided).
Flexible work environment that encourages adaptability and growth, which is ideal for self-starters.
Contributing to a crucial area of healthcare, fostering a sense of purpose and fulfillment in the role.
Potential for career advancement within the NHS framework, opening doors to further opportunities in healthcare administration.
The Thanet Mental Health Team Seeks an Administrator!
Calling all organised and motivated individuals!
The Thanet Community Mental Health Team is searching for a dynamic Administrator to join their friendly team based in Ramsgate, Kent.
About the Opportunity:
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You'll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, Psychologists and other healthcare professionals.
What You'll Do:
- Be the friendly voice answering phones and responding to enquiries.
- Manage the Team's schedule, efficiently booking appointments.
- Prepare and meticulously maintain clinical records and correspondence.
- Assist clinical staff with administrative tasks like organising meetings.
Who You Are:
- A self-starter with a go-getter attitude and a forward-thinking approach.
- Flexible and adaptable, thriving in a fast-paced environment.
- Exceptionally organised with a keen eye for detail.
- Proficient in Microsoft Office applications with strong IT skills.
Do you want a rewarding role where you can make a positive impact? Apply Today!
The varied role of the Administrator will include:
- Supporting the team to action work requests via the admin generic inbox, including the processing of referrals on the patient administration system (Rio)
- Diary Management and booking clinic appointments.
- Having contact with patients, carers, relatives, and other external stakeholders.
- Typing letters and reports via BigHand ( audio ) and/or copy typing.
- Using the patient record system RIO ( training provided ).
- Taking and screening phone calls and managing the admin mailbox.
- Organising and minuting meetings.
- Ordering of stationery and other items as required via our SBS system ( training provided ).
- Reception cover.
The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, like being part of a Team, have initiative, good communication, and interpersonal skills, can prioritize workloads, and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.
About us
The ideal candidate will be educated to GCSE in Maths and English or equivalent and will have strong customer service skills, a professional and confident telephone manner, and good organizational and keyboard skills. Some experience in clinical or document typing would be an advantage.
You will require a good working knowledge of Microsoft Office packages and be able to remain calm and professional when dealing with difficult situations.
Please refer to the attached job description for full details of the main responsibilities of the role.
Previous Applicants Need Not Apply
More information related to this job opportunity, from jobsincare:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for an Administrator:
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To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
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