Business Support Officer (Band 4) inKeighley inKeighley PUBLISHED 10 DEC 2023
Airedale NHS Foundation Trust rGXP6fJN
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Provide a high-quality administration service to the Outpatients Department to include;
Arranging internal and external meetings, managing agendas, minutes and papers
Producing high quality reports, utilising a range of IT systems to produce information in different formats
Managing booking diaries and e-mail systems
Liaising effectively with people from a range of departments and organisations to ensure smooth running of the service and delivery of projects
Collate, analyse and report a range of information to support delivery of projects
Participate in service and quality development initiatives, such as audits, protocols and guidelines, reflecting the needs patients, the service and the wider modernisation agenda.
Ensure that information is available to support the achievement of performance standards and targets.
The purpose of this role is to provide project and business support to the Outpatients Department team and the wider Outpatients Management team.
The post holder will work collaboratively with the senior Sister and Outpatients appointments manager provide project and business support in a range of areas;
oService development and improvement projects
oImplementation of Systemone & Attend Anywhere
oService coordination
oQuality and Safety management
oPerformance and business information management
Provide a high-quality administration service to the Outpatients Department to include;
Arranging internal and external meetings, managing agendas, minutes and papers
Producing high quality reports, utilising a range of IT systems to produce information in different formats
Managing booking diaries and e-mail systems
Liaising effectively with people from a range of departments and organisations to ensure smooth running of the service and delivery of projects
Collate, analyse and report a range of information to support delivery of projects
Participate in service and quality development initiatives, such as audits, protocols and guidelines, reflecting the needs patients, the service and the wider modernisation agenda.
Ensure that information is available to support the achievement of performance standards and targets.
The purpose of this role is to provide project and business support to the Outpatients Department team and the wider Outpatients Management team.
The post holder will work collaboratively with the senior Sister and Outpatients appointments manager provide project and business support in a range of areas;
oService development and improvement projects
oImplementation of Systemone & Attend Anywhere
oService coordination
oQuality and Safety management
oPerformance and business information management
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