To work as a Facilities Service Assistant in an AAU (Athletics and Amateur Sports) context in the UK, you would typically need a combination of technical skills, interpersonal abilities, and specific knowledge relevant to facility maintenance and service. Here are some key skills that would be beneficial for this role:
1. Customer Service Skills: Ability to communicate effectively with visitors, athletes, and staff, addressing inquiries and concerns positively and professionally.
2. Health and Safety Knowledge: Understanding of safety regulations and procedures to ensure a safe environment for users. This includes knowledge of emergency procedures and first aid.
3. Maintenance Skills: Basic skills in building maintenance, including knowledge of cleaning techniques and equipment, as well as minor repairs (plumbing, electrical, etc.).
4. Organizational Skills: Ability to manage time effectively, prioritize tasks, and ensure that facilities are maintained and prepared for use.
5. Teamwork: Capacity to work collaboratively with other staff members, including management, maintenance teams, and event coordinators.
6. Problem-Solving Skills: Ability to identify issues quickly and come up with efficient solutions, particularly in a busy sports environment that can be dynamic and fast-paced.
7. Adaptability: Flexibility to respond to changing demands, such as varying event schedules and unforeseen maintenance or cleaning needs.
8. Communication Skills: Proficiency in both verbal and written communication to clearly convey information and instructions.
9. Attention to Detail: Ensuring that facilities are clean, well-organized, and meet established standards.
10. Technical Skills: Familiarity with basic tools and equipment used in facility maintenance, as well as relevant software for inventory and scheduling, might be necessary.
11. Physical Fitness: Capability to perform physical tasks such as lifting, cleaning, and setting up equipment, which can be a requirement in a facilities role.
12. Knowledge of Sports Facilities: An understanding of the specific needs and operational aspects of sports facilities can be advantageous.