Roving Healthcare Unit and Quality Compliance Officer inGlenfield inGlenfield PUBLISHED
THU 28 NOV 2024
The "Roving Healthcare Unit and Quality Compliance Officer" role at LLR Patient Care Locally in Glenfield involves managing Roving Healthcare Units (RHUs) to provide essential healthcare services to underserved communities, while also ensuring adherence to quality standards. Key responsibilities include:
- Clinic Management: Overseeing daily operations, including safety procedures, equipment availability, and effective clinic delivery.
- Team Coordination: Acting as the main contact for clinical staff and volunteers to ensure smooth clinic operations.
- Quality and Compliance: Conducting audits for infection prevention, risk assessments, and ensuring compliance with health regulations.
- Collaboration and Leadership: Promoting teamwork and continuous improvement across departments and with external partners.
- Professional Development: Engaging in mandatory training and continuous personal growth.
The ideal candidate should be proactive, organized, and focused on safety and quality in healthcare delivery.
We have an exciting opportunity to join our Inequalities Team within our organisation, LLR Patient Care Locally, Community Interest Company, as a Roving Healthcare Unit and Quality Compliance Officer.
The Roving Healthcare Unit and Quality Compliance Officer is a vital role supporting the delivery of our innovative Roving Healthcare Units (RHUs), which provide essential healthcare services to underserved communities across the Midlands and supporting the Quality Team to ensure that we, as an organisation, continue to meet the highest quality standards.
This role requires a proactive and organised individual with a focus on safety, quality, and effective teamwork.
This role combines operational management with quality compliance, ensuring that clinics are effectively managed, meet all regulatory standards, and deliver excellent patient experiences. You will be part of a forward-thinking organisation that values joined-up working, continuous improvement, and high-quality care.
For this role, we require someone who can provide:
- Clinic Management: Running clinics independently, including opening/closing procedures, key distribution, health and safety, risk and waste management, and cleaning. Reporting incidents to the Inequalities Operations Manager or fleet issues to the Fleet Manager.
- Team Coordination: Acting as the main contact for clinical staff, volunteers, and partner organisations to ensure clinics run smoothly and safely.
- Equipment Liaison: Ensuring all necessary equipment is available for clinics by coordinating with relevant teams to support a positive patient experience
- Conducting infection prevention and control (IPC) audits of vehicles and providers.
- Maintaining health and safety compliance (e.g., legionella and fire risk assessments).
- Supporting external audits and compliance checks.
- Working with the Quality Team to meet compliance standards in company premises.
About us
Key Result Areas
The below describes the important aspects of the role but is not an exhaustive list. The role will need to adapt as the immunisation agenda develops and matures.
Site Management
- Lead the setup and day-to-day management of Roving Healthcare Unit clinics, including opening/closing procedures, site safety, and vehicle checks.
- Act as the main point of contact for clinical staff, volunteers, and external partners, ensuring smooth coordination.
- Oversee equipment preparation and ensure all essential items are available to support effective clinic delivery.
- Monitor and manage cold chain compliance for vaccines and escalate any concerns to the relevant manager.
- Ensure health and safety protocols are followed, including fire and risk assessments, and respond to on-the-day operational challenges.
- Maintain accurate records of clinic activities and outcomes, ensuring clear communication with stakeholders.
Quality and Compliance
- Support infection prevention and control (IPC) audits by reviewing operational processes and vehicle standards.
- Conduct risk assessments, including legionella and fire safety, ensuring all sites meet regulatory standards.
- Collaborate with the Quality and Compliance Manager to implement improvements and share best practices.
- Maintain oversight of operational compliance, ensuring clinics meet all CQC and health and safety requirements.
Collaboration and Leadership
- Foster a culture of teamwork and shared learning by working collaboratively across teams and external organisations.
- Support clinical and administrative staff by providing clear guidance and promoting a solutions-focused approach to challenges.
- Identify opportunities for improvement, contributing ideas that enhance service delivery and patient outcomes.
- Actively participate in wider organisational initiatives that support growth andsuccess of PCLs services.
Professional Development
- Participate in a structured induction programme, gaining a comprehensive understanding of PCLs values and integrated working approach.
- Complete all mandatory training, including safeguarding (Level 3), cold chain management, and IPC.
- Engage in ongoing professional development to support personal growth and career progression within PCL.
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