Patient tracker - PeterboroughinPeterboroughinPeterboroughPUBLISHED WED 19 MAR 2025

The post holder will provide a comprehensive service to the Trust with a focus to facilitate effective and timely discharge of patients no longer requiring acute care. The post holder will provide a single point of contact for the management of bed availability and allocation within ward. The role requires a consistent and coordinated approach to the operational management of patient flow, with an emphasis on maintaining an on-going and 'real time' understanding of the ward's current and predicted capacity position and the timely and well planned discharge process.

The post holder is required to work collaboratively with the multidisciplinary team internal and external to the organisation

*Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice*

To support the ward manager and ward co-ordinator in maintaining patient flow

To manage the maintenance of e-track to ensure it reflects the current

discharge plans and the ward bed availability

Liaise with the duty manager when a bed is available.

Attend Whiteboard rounds, identify actions required and actively manage

agreed discharge plans for patients with predicted discharge dates within

the next 3 days.

Maintain whiteboards and e-track information to ensure it is up to date.

Arrange or where necessary photocopy notes for patient transfer.

Assist in the completion of discharge check lists to ensure accurate

discharge planning is evident.

Chase doctors for completion of discharge letter and deliver TTOs if

necessary.

Ensure diagnostic requests are expedited promptly and escalate any

delays to the appropriate person.

Ensure plans are agreed with patient and carers for discharge and that

they are fully aware of any requirements to assist discharge

Liaise with the Transfer of Care teams and other clinical specialties to

reduce delays

Utilise IT systems to secure and record timely and accurate data relevant

to the role and function

Coordinate admissions and transfers in the wards, and external transfers to other organisations

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About us

Very high levels of organisational skills are required to fulfil this job satisfactorily. The ward is very busy and the post holder will know how to multi task and change priorities quickly.

The post holder must understand how to plan and prioritise the workload on their own initiative.

The post holder is required to think ahead and make judgement as to what order task should be completed.

Work cooperatively as part of a multidisciplinary team.

This post-holder works within the ward area and is required to deal with constant interruptions in concentration and changing priorities

The post-holder requires a calm, logical mind at all times

To be able to work calmly under pressure in a busy environment and have the ability to respond to the changing work pace in the department

The post holder must concentrate on all aspects of their role at all times. Each function of their role requires accuracy and speed to ensure patients

are discharged in a timely fashion.

Ensure data is captured accurately and recorded on the hospital computer systems.

Ensure that staff is aware of the necessity for complete confidentiality related to their work and to encourage them t seek advice if in doubt.

Work under considerable pressure due to the volume of both external internal users of the service, covering a workload of multiple specialties, carried out across the Trust