Outpatient AdministratorinNottingham inNottinghamPUBLISHED WED 23 OCT 2024

Band 3: £24,071 to £25,674 a year Per annum PERMANENT
NHS

Nottingham University Hospitals NHS TrustsrXFTXuw5

The Outpatient Administrator at Nottingham University Hospitals NHS Trust will play a key role in supporting the Audiology outpatient team by providing high-quality administrative and clerical assistance. Responsibilities include arranging follow-up appointments, using the Medway PAS and other electronic booking systems to schedule new and follow-up clinics, and responding to inquiries from relatives and external agencies while maintaining confidentiality. The position requires proactive initiative to develop processes that enhance service delivery and ensure efficient handling of tasks such as mail distribution.

Working as part of the Audiology outpatient team, the role will involve providing high quality admin and clerical support to our patients and clinical team. The post holder will need to use their initiative and skills to develop processes and ensure the effective provision of a quality service.

Be responsible for arranging partial booking follow up appointments.

Using Medway PAS or any other relevant electronic booking systems arrange appointments for new and follow up clinics, as instructed by the directorate management team medical/nursing staff.

Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times

Distributing and opening in-coming mail timely and dealing with appropriately

About us
Please see the attached Job Description for a complete overview of the responsibilities for this role as outpatient administrator.

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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...

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