Key responsibilities include monitoring the performance of the Business Support Group, ensuring staff competence and development, and contributing to departmental management. The role mandates effective communication with finance and procurement teams, organizing professional events and training courses, and maintaining accurate administrative records. The manager will also be involved in general administrative duties such as minute-taking for key committees and managing facilities contracts. Overall, this position is critical for ensuring that the department operates efficiently and meets its administrative and business needs.
The job entails leading and managing the Business Support Group to meet the needs of the Medical Physics and Clinical Engineering Department at St George's Hospital for support in the administration of office and business affairs, including commercial business matters.
The Business Support Group is responsible for administration and business functions and for providing support to meet the administrative and secretarial needs of the department, such as raising requisitions, updating data on the department database, making sure contracts are logged correctly, dealing with requests from the department's website, dealing with the car rentals, interacting with external customers and suppliers and other similar tasks which support the heads of section.
- Lead and manage the Business Support Group (4 admin staff)
- Support the department of Medical Physic and Clinical Engineering with administrative needs
- Interacting with Procurement and Finance to deal with invoices, orders and suppliers
- Helping with service quotations, supporting bidding for tenders and following up with the customers
- Helping to support the department website
- Organizing professional events and courses
- Taking minutes
About us
1. To lead and manage the Business Support Group to meet the needs of the Medical Physics and Clinical Engineering Department (MPCE) for high quality professional support in business administration and commercial affairs.
2. To manage staff of the Business Support Group so that all of the work responsibilities of the group have a clearly defined person taking responsibility.
3. To set up processes to monitor and manage the performance of the Business Support Group, including staff who are working remotely. Providing reports and taking action as required.
4. To ensure the competence of all staff as required for their roles, and to develop staff.
5. To be a member of the departmental management team, providing information, analysis and advice across the areas of responsibility
6. Interacting with the Trusts Finance and Procurement departments to support the MPCE departments administrative and business needs.
7. Working with Procurement to add new supplier to the Trust electronic procurement system.
8. Raising and chasing the delivery of orders raised by the department.
9. When required, help with the formulation of service quotations, supporting bidding for tenders and following up with the customers with the aim of receiving a purchase order.
10. Raising invoices and credit notes to external customers and maintain accurate and clear records, and to produce reports and analysis as required.
11. Working with Finance and the income team to add customers to the Trust system.
12. Organising departmental professional events, especially planning and arranging training courses offered by the department.
13. Chase maintenance service providers to send electronic service reports.
14. Supporting the department digital marketing, including maintaining the intranet and internet websites and responding to service user and customer enquiries from these sites.
15. Taking minutes for some multidisciplinary committees, such as the radiation safety committee and the medical devices committee.
16. Other general administrative tasks, such as rostering and managing facilities contracts for RPC.
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