Dispensary Manager in317 01 Freeman Hospital in317 01 Freeman Hospital PUBLISHED FRI 3 JAN 2025

Band 6: £37,338 to £44,962 a year per annum PERMANENT GOOD SALARY

NHS WEEKEND

The Newcastle upon Tyne Hospitals NHS Foundation Trust rSD3tLU9

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Dispensary Manager for the Freeman Hospital, offering a dynamic opportunity for a Pharmacy Technician to enhance their managerial capabilities within a fast-paced acute hospital dispensary environment. The role involves collaborating closely with the Specialist Lead Technician to lead a team, implement strategic changes, and ensure efficient delivery of pharmaceutical services, thereby facilitating timely medicine provision for patient discharges. Candidates must possess a GPhC registration, an accredited checking technician qualification, and demonstrate strong leadership, organisational skills, and effective communication across various disciplines.

In addition to leadership responsibilities, the Dispensary Manager will oversee prescription turnaround times, dispensary workload, and inventory management to achieve Key Performance Indicators. The successful candidate will actively contribute to the training and development of staff and must be prepared to work flexible hours, including late shifts, bank holidays, and weekends. The role emphasises motivation, new ideas, and a commitment to the future of pharmacy services within the Trust, while also offering a supportive and accommodating work culture.

The Newcastle Hospitals are looking to appoint a Dispensary Manager who will join the dispensary team based at The Freeman Hospital, this is a challenging and exciting opportunity for a Pharmacy Technician who would like to develop their managerial skills and achieve their full potential working in a busy acute hospital dispensary setting.

The person appointed will support the Specialist Lead Technician in the implementation of agreed strategy changes and provide direct leadership and support to their team ensuring delivery of change within set time scales.

Technicians interested in this position are required to bring with them motivation, an enthusiasm to promote new ideas, a determination to succeed in a challenging environment, the willingness to accept considerable delegated responsibility, the ability to remain calm under pressure and a commitment to future developments in pharmacy services.

Previous applicants need not apply.

Interview Date: 28 January 2025
37 hours 30 minutes/week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

The successful candidate will support the Deputy Dispensary Manager in achieving effective deployment of Technician's, Assistants and Pharmacist's in line with agreed capacity and contingency plans ensuring the timely delivery of medicines provision to facilitate rapid patient discharge.

The Dispensary Manager will work closely with the Specialist Lead Technician to maximise efficiency, minimise waste and ensure a patient focused service is delivered. The post holder will be responsible for the close monitoring of prescription turnaround times, dispensary workload, and dispensary stockholding ensuring Key Performance Indicators are achieved and any implemented organisational change has a positive impact on dispensary activity.

This challenging role requires a GPhC registered technician who can demonstrate excellent leadership and organisational skills, and who can communicate effectively across all disciplines, the ability to prioritise and independently manage their own workload is also a requirement of the role.

Applicants must hold an approved accredited checking technician qualification

The successful candidate will be expected to participate in late duties, Bank Holiday Duties and Weekend Working

About us

To perform the role of an experienced, registered, pharmacy technician including advice, supervision and co-operation with colleagues, particularly in relation to support/cover for absent colleagues

To manage the Dispensary Services FH or RVI by providing direction to all grades of staff, including Pharmacists, working therein in addition to routine management of technical staff.

To contribute to the review of Trust Dispensary Services, to improve efficiency and establish greater integration

To support the training and assessment of staff within Dispensary Services.

To manage technicians providing support to one stop Dispensing Services

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Dispensary Manager: Click to view

Working as a Dispensary Manager in the UK requires a combination of technical knowledge, managerial skills, and customer service abilities. Here are some key skills and qualifications that are generally needed for this role:

Essential Skills:

1. Pharmaceutical Knowledge:

- Understanding of pharmacology, drug interactions, and medication management.

- Familiarity with various medications and their uses, side effects, and contraindications.

2. Regulatory Compliance:

- Knowledge of UK laws and regulations concerning the dispensing of medication, including the Misuse of Drugs Act and the Medicines Act.

- Understanding of regulatory bodies, such as the General Pharmaceutical Council (GPhC) regulations.

3. Management Skills:

- Experience in managing a team, including training, mentoring, and performance evaluations.

- Strong organizational skills to oversee inventory management, stock control, and ordering processes.

4. Customer Service Skills:

- Excellent communication skills to interact with patients, healthcare professionals, and staff effectively.

- Ability to handle customer complaints and concerns professionally.

5. Record Keeping:

- Proficiency in maintaining accurate records and documentation related to prescriptions, inventory, and patient information.

6. Problem-Solving Abilities:

- Capability to address issues that arise in the dispensary, whether they are related to staff, inventory, or customer service.

7. Financial Management:

- Understanding of budgeting and financial management related to the dispensary’s operations.

8. IT Skills:

- Proficiency with pharmacy management software and general IT skills for maintaining patient records and dispensing systems.

Qualifications:

1. Pharmacy Degree:

- A degree in pharmacy (MPharm) is typically required to work as a Pharmacist or Dispensary Manager.

2. Registration:

- Registration with the General Pharmaceutical Council (GPhC) is essential.

3. Experience:

- Previous experience working in a pharmacy setting, preferably in a supervisory or management role.

4. Continuous Professional Development:

- Willingness to engage in ongoing training and professional development to stay updated on best practices and regulatory changes.

5. Leadership and Teamwork:

- Skills in fostering a team-oriented environment and being an effective leader.

Additional Skills:

- Attention to Detail: Ensuring accuracy in dispensing medications.

- Compassion and Empathy: Understanding patient needs and providing support.

- Crisis Management: Ability to handle emergencies or unexpected situations calmly and effectively.

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