Administrator - Healthy Child Programme inBrighton inBrighton PUBLISHED WED 13 NOV 2024

Band 3: £24,071 to £25,674 a year £24,071 - £25,674 PER ANNUM PRO RATA PERMANENT
EMPATHY NHS

Sussex Community NHS Foundation Trust rsVKaTuB

The Administrator for the Healthy Child Programme (HCP) within Sussex Community NHS Foundation Trust will support the Citywide 0-5 team based primarily at Conway Court Clinic in Hove. This role requires strong communication and organisational skills as well as proficiency in various IT systems, including SystmOne and Microsoft Office. The administrator will handle a range of duties such as booking appointments, managing resources, maintaining confidentiality, and providing support to clinical staff while also collaborating with other administrators across the city.

Candidates must demonstrate the ability to work independently and flexibly, manage workloads under pressure, and effectively communicate with a variety of professionals and service users. Key responsibilities include managing administrative tasks, maintaining databases, supporting performance reporting, and assisting in team meetings. A positive attitude reflecting the organisation's values and a commitment to empathy, especially in challenging situations, are essential. The position follows standard office hours from 9 am to 5 pm, Monday to Friday, with some flexibility required for citywide duties.

Administrator post - to work with the Citywide 0-5 HCP team.

A vacancy has arisen for an administrator with good communication skills and excellent organisational/clerical abilities to work with the Healthy Child Programme (HCP) 0-5 years team in Brighton and Hove. The role will be based at Conway Court Clinic , Hove. Admin work citywide and so you may be required to work at a different base to cover the service.

You will need excellent IT skills , data management and analysis and ability to use Microsoft Teams, excel, Systmone,

You will need to work independently and collaboratively with the clinical staff, and the other Administrators across the city. The post requires a flexible approach as it involves working in your base and also be required to regularly work in the Duty office at Brighton General Hospital. The ability to work to deadlines, under pressure and without supervision is essential.

The following skills are essential to the role: experience with databases such as SystmOne and be able to learn new IT systems easily, competency with Microsoft Office systems and word processing, excellent telephone manner and communication skills, and maintenance of strict confidentiality. The successful candidate will liaise with a range of professionals, book appointments, book venues, maintain stock control of resources, and importantly, maintain a positive attitude, embodying the values of the organisation.

About us

Supporting new administrators in practice.

Develop and maintain efficient systems for processing workloads.

Good knowledge with use of Microsoft packages.

To support team lead in administrational and performance reporting duties (in terms of looking at Scholar).

To carry out any other administrator duties including; photocopying, managing email, duty/appointments line, and management of S1 tasks.

Accurately recording telephone messages, dealing with enquiries from other agencies and service users.

Empathetic approach when dealing with staff or service users including dealing with difficult situations.

Attend hub and admin team meetings on a regular basis.

Making up meeting agendas and taking minutes.

Ordering stationary and PPE for the Base.

Maintaining medical equipment databases and raising I.T support requests.

Provide reciprocal cover for annual leave and sickness absence.

Organise workload showing ability to prioritise in order to achieve set time scales.

Able to work within boundaries of the role and to ask/ seek support if needed.

The role is primarily office based 9-5 Monday - Friday.

More information related to this job opportunity, from jobsincare:

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for an Administrator - Healthy Child Programme: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.

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