An opportunity has arisen for an individual to join the Surgery, Women's Health Service Directorate as a Medical Secretary. There are a range of departments within the Division and the role of the Secretary is to provider cover as directed by the Medical Secretaries Manager.
Our medical secretaries provide a highly valued service to the clinical teams. Although the vast majority of clinic letters are no longer typed by hand, you will need to have good key boards skills. Previous administrative experience in a healthcare environment would be valuable, along with good knowledge of using computer systems, especially spreadsheets, and organisation skills. You should be a team-player with excellent written and verbal communication skills. You should have a good telephone manner with good interpersonal skills and a flexible approach to duties,
The post-holder will need to be able to prioritise and organise your own workload. You need to be comfortable working in an ever changing environment and be able to retain your focus on providing an excellent service to patients, staff and external stakeholders such as referrers.
Knowledge and understanding of the Data Protection Act and Equality and Diversity are required as well as a good standard of general education.
**Previous applicants need not apply**
The Medical Secretaries work both independently, and as a team. You will need to have the self-discipline and organisational skills to manage the work on your own. However, we encourage team working, where secretaries work together to share uneven work loads or to meet a deadline.
The Medical Secretary Manager will be there to direct and support you and there will be monthly line management meetings. You will need to be comfortable with using online meeting software, such as Teams or Zoom. This role would be a good first opportunity for someone who is keen in a career in hospital administration and management.
The primary duties of the role include:
- Administration of clinic letters and documents
- Maintaining up-to-date records
- Supporting clinicians by completing the administration of paper clinics
- Liaising with patients, Consultants and Registrars, and other members of staff
- To work as an integral part of the SWSH Medical Secretaries Team
About us
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
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