Medical Secretary in London inLondon PUBLISHED TUE 26 NOV 2024 Jump to job information section
Band 4: £30,279 to £33,116 a year p.a. inc.
FIXEDTERM GOOD SALARY
Job description
An opportunity has arisen for an individual to join the Surgery, Women's Health Service Directorate as a Medical Secretary. There are a range of departments within the Division and the role of the Secretary is to provider cover as directed by the Medical Secretaries Manager.
Our medical secretaries provide a highly valued service to the clinical teams. Although the vast majority of clinic letters are no longer typed by hand, you will need to have good key boards skills. Previous administrative experience in a healthcare environment would be valuable, along with good knowledge of using computer systems, especially spreadsheets, and organisation skills. You should be a team-player with excellent written and verbal communication skills. You should have a good telephone manner with good interpersonal skills and a flexible approach to duties,
The post-holder will need to be able to prioritise and organise your own workload. You need to be comfortable working in an ever changing environment and be able to retain your focus on providing an excellent service to patients, staff and external stakeholders such as referrers.
Knowledge and understanding of the Data Protection Act and Equality and Diversity are required as well as a good standard of general education.
**Previous applicants need not apply**
The Medical Secretaries work both independently, and as a team. You will need to have the self-discipline and organisational skills to manage the work on your own. However, we encourage team working, where secretaries work together to share uneven work loads or to meet a deadline.
The Medical Secretary Manager will be there to direct and support you and there will be monthly line management meetings. You will need to be comfortable with using online meeting software, such as Teams or Zoom. This role would be a good first opportunity for someone who is keen in a career in hospital administration and management.
The primary duties of the role include:
- Administration of clinic letters and documents
- Maintaining up-to-date records
- Supporting clinicians by completing the administration of paper clinics
- Liaising with patients, Consultants and Registrars, and other members of staff
- To work as an integral part of the SWSH Medical Secretaries Team
About us The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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51.55063629150391 -0.04607170075178146 London 
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