Patient Services Team Member - Receptionist inGuildford inGuildford PUBLISHED
THU 24 OCT 2024
Merrow Park Surgery rGwemExr
The role involves a variety of reception and administrative tasks, including greeting patients, managing registrations, scheduling appointments, and processing both electronic and physical information. The receptionist will serve as the main point of contact for patients, facilitating communication with the clinical team and coordinating with external healthcare agencies. The position requires the ability to work efficiently under tight deadlines while handling a diverse workload.
We are a forward thinking, busy and friendly General Practice based in Guildford, looking to recruit an enthusiastic person to join our Patient Services Team.
Merrow Park Surgery provides care for 12,500 patients in its surrounding areas.
The successful applicant should possess excellent communication skills and proven organisational skills. This is an important role and you will be required to work to tight deadlines and manage a varied workload. You would be required to liaise with patients, GPs and external agencies, so NHS or similar experience is desirable.
About us
To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
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