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ReceptionistinSpaldinginSpaldingPUBLISHED THU 12 DEC 2024

 PERMANENT  GOOD SALARY 

Beechfield Medical CentreFollow Beechfield Medical Centre

Opportunity to make a positive impact by assisting patients in accessing healthcare services.
Engagement with a diverse range of patients and healthcare professionals, fostering strong interpersonal skills.
Developing a thorough understanding of practice procedures and healthcare protocols.
Flexibility in working hours, including a rota system that may suit various personal schedules.
Involvement in a supportive team environment that emphasises professional development and training.
Experience in managing multiple tasks, improving organizational skills and efficiency.
Contributing to a friendly and welcoming atmosphere in the practice, enhancing patient experiences.
The role of Receptionist at Beechfield Medical Centre in Spalding involves providing a courteous and efficient service to patients seeking medical assistance. Responsibilities include directing patients to the appropriate healthcare professionals, processing appointment requests, managing completed prescriptions, and handling patient samples. The Receptionist must maintain knowledge of practice procedures, work collaboratively with the healthcare team, and ensure confidentiality of sensitive information.

The position requires flexibility to cover shifts as needed, alongside contributing to building security and the overall upkeep of the practice environment. The Receptionist will also assist with patient registration tasks and cater to individuals with mobility issues. Important skills include effective communication, organisational abilities, and a commitment to quality patient care, as well as participation in ongoing training and development initiatives.
Opportunity to make a positive impact by assisting patients in accessing healthcare services.
Engagement with a diverse range of patients and healthcare professionals, fostering strong interpersonal skills.
Developing a thorough understanding of practice procedures and healthcare protocols.
Flexibility in working hours, including a rota system that may suit various personal schedules.
Involvement in a supportive team environment that emphasises professional development and training.
Experience in managing multiple tasks, improving organizational skills and efficiency.
Contributing to a friendly and welcoming atmosphere in the practice, enhancing patient experiences.

Useful skills for a Receptionist:
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
 


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