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Receptionist - Care HomeinDunfermlineinDunfermlinePUBLISHED WED 5 MAR 2025

 PERMANENT BONUS

Barchester HealthcareFollow Barchester Healthcare

Play a vital role in creating a warm and welcoming environment for residents and visitors.
Opportunity to interact with a diverse range of people, including residents, families, and visitors.
Varied daily tasks including answering phone calls, greeting visitors, and administrative duties, ensuring no two days are the same.
Access to a competitive salary and one of the best rewards packages in the care sector.
Free learning and development opportunities to enhance personal and professional skills.
Involvement in a profit share scheme, contributing to financial well-being.
Generous discounts on holidays, retail, and leisure activities, promoting a better work-life balance.
Join Barchester Healthcare as a Receptionist in our welcoming Dunfermline care home, where your warm greeting will set the tone for a home filled with care and compassion. As the first point of contact for residents, families, and visitors, you’ll play a vital role in creating a supportive and friendly atmosphere. Your days will be varied, from answering phone calls and managing the reception area to guiding families on visits and completing essential administrative tasks. If you’re organised, professional, and have a heart for helping others, this could be the perfect role for you.

At Barchester, we believe in rewarding our team members for their hard work. Enjoy a competitive salary along with a fantastic rewards package that includes free training opportunities, enrolment in our profit share scheme, and a wealth of discounts on holidays, retail, and leisure activities. There are no formal qualifications needed—just a caring attitude and great communication skills. If you’re ready to make a real difference in people’s lives by providing exceptional service in a nurturing environment, we would love to hear from you!
Play a vital role in creating a warm and welcoming environment for residents and visitors.
Opportunity to interact with a diverse range of people, including residents, families, and visitors.
Varied daily tasks including answering phone calls, greeting visitors, and administrative duties, ensuring no two days are the same.
Access to a competitive salary and one of the best rewards packages in the care sector.
Free learning and development opportunities to enhance personal and professional skills.
Involvement in a profit share scheme, contributing to financial well-being.
Generous discounts on holidays, retail, and leisure activities, promoting a better work-life balance.

Useful skills for a Receptionist - Care Home:
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
 


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