The position demands a thorough understanding of patient access regulations and proficiency in patient administration systems. The Co-Ordinator will play a vital role in scheduling admissions, managing daily operating lists, and supporting a high-quality, compassionate healthcare service. The role is part of a larger multidisciplinary team committed to delivering excellent patient care, but it is important to note that this position does not meet UKVI Skilled Worker Visa eligibility requirements.
The Urology waiting list team manages surgical patient waiting lists, ensuring compliance with local and national targets/policies. Working closely with our friendly team of clinical staff and wider administrative teams, the job holder will need to be able to communicate effectively and courteously with patients, relatives, and a wide range of multi-professional staff, internal and external to the Trust, ensuring the patients' pathway runs smoothly and effectively, while also being a reliable point of contact for the patients' pathway.
As part of the large and friendly Urology team, the job-holder is expected to maintain a high level of patient focussed care that we aim to deliver for all our patients.
You will ensure that all patient details are kept up to date on the patient management system in order that information is available for theatre lists, audit purposes and any other data that may be required.
You will ensure the smooth running of the unit by liaising closely with the multidisciplinary team within the unit, with other Trust departments, community services and general practitioners.
You will also support the delivery of a high quality, safe and compassionate healthcare service.
About us
1. Undertake responsibility for Stone Surgery waiting lists and Continence, ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems.
2. To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies, procedures and targets on real time data entry and confidentiality
3. Good working knowledge of PAS and the ability to undertake RTT recording as appropriate. Record all relevant information to Trust guidelines in line with Information Governance and policies.
4. To implement booked admission protocols and procedures for Urology; this will involve mutually agreeing a booked date for patients attending the unit. To initiate action regarding cancellation.
5. To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit.
Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
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