The post holder will be responsible for building strong relationships with diverse stakeholders, from clinical staff to executive leaders, and will play a critical role in assessing business needs, mapping current and desired processes, and navigating the complexities of implementing change. Key tasks include stakeholder engagement, risk management, and ensuring project objectives align with the organisation’s strategic priorities.
The Quality, Service Improvement and Sustainability (QSIS) team are responsible for delivering key programmes and projects within our Excellence Programme. These programmes deliver organisational change across clinical, quality, operational, digital and research functions.
The Project Implementation Manager together with the Digital Service Improvement Manager / Digital Innovation Programme Manager are responsible for the management and delivery of specific cross-cutting projects that form part of the Trusts Excellence Programme to deliver successful outputs, outcomes and realisable benefits on time.
The post holder will take the lead in ensuring that projects deliver the desired outcomes and benefits as defined by the project business case. Focusing on the people, organisational and cultural aspects of change, bridging the gap between the technical / service change and the people and business processes impacted.
Key to this will be to gain buy in from and build strong relationships with stakeholders at all levels of the organisation, suppliers and partners including clinical, operational, support services, administrators, IT, executive colleagues and patients.
The post holder will lead on assessing requirements, identifying, and articulating 'as is' and 'to be' business processes, being sensitive to the complex contexts within which the changes are to be delivered. The post holder will be the expert, advising the programme / project team on feasibility, challenges and most appropriate change approach to maximise adoption and benefits.
The post holder will lead and facilitate all matters relating to stakeholder engagement, business change, adoption and sustainability, risk and issues management and benefits realisation as part of project implementation. Ensuring that business need, project objectives and organisational strategic priorities align.
About us
For detailed summary of the job responsibilities please refer to the Job Description and personal specification.
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