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If you are a highly motivated and hard working individual who would like a new challenge working within our busy Medical Record Appointments Team then look no further this could be the role for you!
We are looking for an individual with excellent communication and organisational skills together with a confident and pleasant telephone manner. Good IT skills as well as a keen eye for detail and ability to multitask are skills that are vital in this busy role, as you will be supporting the team with a range of IT and administrative tasks. Ideally the post holder will need experience of IT and staff management.
The post holder will provide a comprehensive, quality, confidential administration service to the Divisions and their team in support of the Service Coordinator/Assistant Service Manager and Service Manager.
A key requirement of the post is to proactively manage clinic bookings and organise appointments and waiting lists. The Appointments team leader will be expected to organise their workload and co-ordinate their activities with those in the specialty team, in conjunction with, and supervised by, the Service Co-Ordinator to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.
About usAs a Appointments Team Leader the post holder will be responsible for:
- Referral management
- Scheduling outpatient appointments
- Managing waiting lists
- Monitoring the Telephone Reminder Service (TRS)
- Managing Referral to Treatment (RTT) patient pathways
- Liaising with patients and carers in a professional manner
- Staff Management
If you are a highly motivated and hard working individual who would like a new challenge working within our busy Medical Record Appointments Team then look no further this could be the role for you!
We are looking for an individual with excellent communication and organisational skills together with a confident and pleasant telephone manner. Good IT skills as well as a keen eye for detail and ability to multitask are skills that are vital in this busy role, as you will be supporting the team with a range of IT and administrative tasks. Ideally the post holder will need experience of IT and staff management.
The post holder will provide a comprehensive, quality, confidential administration service to the Divisions and their team in support of the Service Coordinator/Assistant Service Manager and Service Manager.
A key requirement of the post is to proactively manage clinic bookings and organise appointments and waiting lists. The Appointments team leader will be expected to organise their workload and co-ordinate their activities with those in the specialty team, in conjunction with, and supervised by, the Service Co-Ordinator to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.
About us
As a Appointments Team Leader the post holder will be responsible for:
- Referral management
- Scheduling outpatient appointments
- Managing waiting lists
- Monitoring the Telephone Reminder Service (TRS)
- Managing Referral to Treatment (RTT) patient pathways
- Liaising with patients and carers in a professional manner
- Staff Management
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