Endoscopy Records Clerk inMexborough inMexborough PUBLISHED THU 5 DEC 2024

Band 2 PERMANENT
NHS

Doncaster & Bassetlaw Teaching Hospitals NHS FT r2rXykuf

Opportunity to work in a new Community Diagnostic Centre, contributing to the growth of healthcare services in the area.

Engagement in a dynamic and challenging working environment that promotes personal and professional development.

Collaboration with a multi-professional team, enhancing teamwork and communication skills.

The role involves influence and motivation, allowing for personal growth in leadership and initiative.

Direct involvement in improving service performance and efficiency, providing a sense of accomplishment.

Essential role in managing patient pathways, ensuring a significant impact on patient care and experience.

The Endoscopy Records Clerk role at Doncaster & Bassetlaw Teaching Hospitals NHS FT involves providing administrative and reception support within the new Community Diagnostic Centre at Montagu Hospital. The successful candidate will thrive in a fast-paced, dynamic environment, demonstrating the ability to stay composed under pressure while managing strict deadlines. They will work closely with a multi-professional team, handling full reception duties, managing patient pathways, and coordinating referrals and appointments. Excellent communication skills and a proactive approach to improving service performance are crucial for this position.

The role also requires effective collaboration with nursing and clinical staff, ensuring streamlined patient attendance management and responding to patient inquiries. Applicants must be motivated and able to influence service enhancements, and should be prepared to present their qualifications upon successful application.

An exciting opportunity has arisen for an Endoscopy Records Clerk, to provide administrative/reception support to the various services within the new Community Diagnostic Centre (CDC) at Montagu Hospital

The successful candidate will be enthusiastic about challenges of a busy working and constantly changing environment, with the ability to remain calm under pressure and to achieve strict deadlines.

You will be a highly motivated individual, with the ability to motivate and influence others, suggest and implement ideas to improve service performance and efficiency and will have excellent communication skills.

Working as part of a multi professional team, your main objectives will be to provide full reception duties on the CDC reception, developing efficient and effective services, managing resources to achieve national and local quality and performance targets.

You will be responsible for working closely with the nurses and clinicians and Team Leaders providing expertise in the proactive management of patient pathways. You will be responsible for the day to day reception duties, and any admin work.

This includes all activity in relation to patient attendance, ensuring effective management of referrals and appointments, monitoring & answering patient phone calls.

For full details please read the job description and person specification attached.

About us
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for an Endoscopy Records Clerk: Click to view

To work as an Endoscopy Records Clerk in the UK, you will need a combination of administrative skills, medical knowledge, and interpersonal abilities. Here are some key skills and qualifications typically required:

1. Administrative Skills:

- Proficient in data entry and record-keeping.

- Strong organisational skills to manage patient records and documentation effectively.

- Attention to detail to ensure accuracy in patient data and reports.

2. IT Skills:

- Proficient in using electronic health records (EHR) systems and medical software.

- Competency in standard office software, such as Microsoft Office (Word, Excel, Outlook).

3. Communication Skills:

- Good verbal and written communication skills for interacting with medical staff, patients, and other departments.

- Ability to explain procedures and answer queries from patients or their families.

4. Knowledge of Medical Terminology:

- Familiarity with medical terminology related to endoscopy and gastroenterology is beneficial to understand patient records and documentation.

5. Confidentiality and Data Protection:

- Understanding of patient confidentiality and the importance of data protection laws (such as GDPR) when handling sensitive information.

6. Teamwork and Collaboration:

- Ability to work as part of a multidisciplinary team, collaborating with healthcare professionals to ensure smooth operations.

7. Problem-Solving Skills:

- Ability to troubleshoot issues as they arise, whether related to data entry, scheduling, or patient inquiries.

8. Time Management:

- Skills to prioritize tasks effectively and manage workload in a fast-paced environment.

9. Patient-Focused Attitude:

- Empathy and a commitment to providing high-quality service to patients and their families.

10. Basic Understanding of Healthcare Regulations:

- Knowledge of NHS policies, patient care standards, and relevant legislation may be advantageous.

Qualifications: While specific qualifications may vary, having a background in administration, healthcare, or a related field can be beneficial. Some employers may require specific certifications or training related to health administration.

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