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AdministratorinHounslowinHounslowPUBLISHED FRI 1 NOV 2024

Band 3: £28,622 to £30,225 a year per annum  PERMANENT  GOOD SALARY 

CASELOADNHSSOCIAL WORKWEEKEND

West London NHS TrustFollow West London NHS Trust

The West London NHS Trust is seeking a motivated Administrator for the Integrated Community Response Service in Hounslow. This role involves managing various administrative tasks in a dynamic healthcare environment, where the ability to remain calm under pressure is essential. Key responsibilities include handling inquiries via telephone and email, managing team caseloads, entering referrals into the SystmOne system, maintaining accurate data, stock management, and organizing meetings and bookings. Candidates should have experience with Microsoft Word, Excel, and Outlook, and while previous NHS experience is preferred, it is not mandatory. The position requires participation in a rota for service coverage, including weekends and holidays.

The successful candidate will have excellent communication skills, an enthusiastic approach, and strong data input abilities. They will work closely with a multidisciplinary team to support patient care and ensure the smooth operation of the office environment. Additionally, they will assist with various tasks as directed by senior clinical and business managers. The role is integral to preventing hospital admissions and facilitating early discharges, contributing to the overall effectiveness of the community-based healthcare service.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Administrator:
To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
 


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