Care Coordinator - Safeguarding in Selby inSelby PUBLISHED SAT 30 NOV 2024 Jump to job information section

Band 4: Depending on experience PERMANENT

Beech Tree Surgery rG6cmHEG

Job description

To address the ever-increasing demand for primary care services there is a wide recognition of the need for improved co-ordination of care needs for individuals who are considered vulnerable & where safeguarding concerns may exist.

An exciting opportunity has arisen at Selby Town Primary Care Network (PCN) for an additional Safeguarding Care Coordinator to join our friendly and dynamic team.

PREVIOUS APPLICANTS NEED NOT APPLY

Main duties of the role will include:

Providing comprehensive, effective and high quality administrative support to the relevant Safeguarding Lead at each practice
Providing and coordinating administrative and secretarial services where required; including, for example, the preparation of agendas and minutes, taking appropriate follow-up action as required.
Overseeing an electronic filing system for safeguarding issues
Preparing confidential letters/documents/reports
Constantly reviewing working practices and suggesting any areas of improvements

About us
KEY RESPONSIBILTIES
Sorting and prioritising all incoming mail and e-mail that relates to safeguarding or potential safeguarding issues.
Acting as the main safeguarding link for all practices with regards phone calls/messages
Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
Deal with any telephone calls for practices from third parties regarding safeguarding issues.
Ensuring practice safeguarding registers are accurate & up to date.
Completing safeguarding reports received from third parties.
Attending safeguarding meetings with relevant agencies, e.g., social services
Ensuring codes are accurately entered/amended onto medical records.
Running and collating reports which may include reports to the PCN Board
Ensuring practices have relevant & up to date policies in place.
Maintaining effective electronic filing systems, to ensure that information is kept securely and is accessible to other members of the team.
To support practices in any Learning Reviews

Acting as an expert Safeguarding resource for practices

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Here are 5 questions you could be asked if you apply for this job: Start practice interview... NEW!

Can you tell us about your previous experience in administrative roles, particularly within healthcare or safeguarding settings?

What motivated you to apply for the Safeguarding Care Coordinator position with Beech Tree Surgery?

What do you understand by ‘safeguarding’ in a healthcare context? Why is it important?

This role involves sorting and prioritising incoming communication related to safeguarding. How would you approach this task to ensure swift and sensitive handling of potentially urgent matters?

Can you describe your experience with maintaining accurate records and electronic filing systems? What methods do you use to ensure data accuracy and confidentiality?

See more interview questions

1. Can you tell us about your previous experience in administrative roles, particularly within healthcare or safeguarding settings?

2. What motivated you to apply for the Safeguarding Care Coordinator position with Beech Tree Surgery?

3. What do you understand by ‘safeguarding’ in a healthcare context? Why is it important?

4. This role involves sorting and prioritising incoming communication related to safeguarding. How would you approach this task to ensure swift and sensitive handling of potentially urgent matters?

5. Can you describe your experience with maintaining accurate records and electronic filing systems? What methods do you use to ensure data accuracy and confidentiality?

Start a practice interview... NEW!

See more interview questions

Useful skills for a Care Coordinator - Safeguarding: Click to view

To work as a Care Coordinator in the UK, you should possess a range of skills and qualifications to effectively coordinate patient care and support. Here are the key skills typically required:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, families, and healthcare professionals.

2. Organisational Skills: You need to manage multiple tasks, schedules, and patient needs efficiently, ensuring that care plans are followed properly.

3. Interpersonal Skills: Building rapport with patients and collaborating with multidisciplinary teams is crucial.

4. Problem-Solving Skills: The ability to assess situations, identify issues, and develop effective solutions is important for ensuring patient care.

5. Attention to Detail: Care Coordinators must carefully track patient information, appointments, and care plans to ensure nothing is overlooked.

6. Empathy and Compassion: Understanding the emotional and psychological needs of patients and being sensitive to their circumstances is key.

7. IT Skills: Proficiency in using healthcare software and electronic health records (EHR) systems is often required for managing patient data.

8. Knowledge of Healthcare Systems: Familiarity with local health services, referral pathways, and support resources is essential.

9. Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines and patient needs.

10. Teamwork: Ability to work collaboratively with healthcare teams and other professionals to deliver comprehensive care.

11. Crisis Management: Skills to handle emergency situations calmly and effectively.

12. Cultural Competence: Awareness and respect for diverse cultural backgrounds, which may affect how care is provided.

Qualifications

In addition to skills, having relevant qualifications can enhance your opportunities as a Care Coordinator. Common background fields include nursing, social work, or other health and social care professions. Many positions may also require a degree or a diploma in health or social care.

Experience

Prior experience in healthcare settings, particularly in roles that involved patient interaction, health administration, or case management, is often beneficial.

inSelby

53.7749593 -1.0805354 Selby

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