Senior Trust Medical Secretary - Trauma & Orthopaedics inNorwich inNorwich PUBLISHED
MON 18 NOV 2024
Key responsibilities include handling daily communications, transcribing medical correspondence, managing patient pathways in accordance with the Trust's RTT policy, and assisting with translation services for patients. The ideal candidate should possess a strong understanding of medical terminology and effective office administration skills to facilitate continuity of service during the Consultant's absence. While internal applicants may consider applying on a secondment basis, the position does not meet UKVI requirements for a Skilled Worker Visa.
**12 Month Fixed term contract/ secondment opportunity**
An exciting opportunity has arisen within the Trauma and Orthopaedic department. We are looking for a Senior Medical Secretary to join our secretarial team. This is a busy department comprising of surgical pre-assessment, outpatient clinics and wards. Our aim is to put patients first in an area of the highest quality of care. Alongside the nursing and medical teams, the administrative team ensures the department runs smoothly, effectively and acts as a reliable point of contact along a patient's pathway.
As part of this large and friendly department you'll be expected to maintain a high level of the patient-focused care we aim to deliver for our patients.
If you are looking for a new challenge working within a dynamic department please do apply, if you would like to visit the department, please see contact details below.
Act as a point of contact for all communications between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies, maintaining a close working relationship between Consultants and patients as appropriate.
Assist in the management of the office administration of the Consultant and designated clinical team. Provide an effective administrative secretarial service, ensuring continuity of service during the Consultant absence.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence.
About us
1. Attend to all communications, for example, emails, faxes, investigation results on a daily basis. Use judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority for the consultants/clinical teams attention.
2. Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently.
3. Assist patients and their carers by arranging translation/interpretation facilities.
4. Demonstrate and maintain knowledge and understanding of Trust RTT policy.
5. Update RTT in accordance with Trust guidelines and ensure accurate patient pathways, investigating and correcting errors as required. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Please note that this advertised position, which is part of occupation code 4211 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
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