Administrative Assistant inAbbey Centre inAbbey Centre PUBLISHED FRI 4 OCT 2024

£24,702 to £26,873 a year , pro rata for part-time position PERMANENT GOOD SALARY

AMHP FAMILY MATERNITY MENTAL HEALTH NHS NIGHTS OCCUPATIONAL THERAPY PENSION SOCIAL WORK

Oxfordshire County Council rSTjgLv8

The Abbey Centre at Oxfordshire County Council is seeking two Administrative Assistants, one full-time (37 hours) and one part-time (18.5 hours), to join a dedicated team that supports individuals experiencing mental health crises in the region. The role involves a range of administrative responsibilities, including acting as the first point of contact for the service, gathering and recording essential referral information, maintaining databases, and contributing to staff induction and training. Candidates should possess good organisational skills, the ability to work under pressure, and a strong understanding of equality and diverse backgrounds.

Successful applicants will play a vital role in ensuring the smooth operation of the service, collaborating with Approved Mental Health Professionals to deliver high-quality support. The position offers various benefits, including 25 days of annual leave (pro-rated for part-time staff), options for remote work, and a commitment to equality and diversity. Overall, the role is focused on achieving the service's objectives while upholding the values and policies of the County Council.

To work as part of a team of undertaking a range of administrative duties in support of the work of the service This post holder is responsible for ensuring that all relevant County policies and procedures are adhered to and concerns are raised in accordance with these policies. To work in accordance with the County Council values and behaviours.

About the Role We are recruiting for two positions: one full-time (37 hours) and one part-time (18.5 hours). We are a diverse team of passionate professionals; we are dedicated and privileged to support individuals experiencing a mental health crisis in Oxfordshire. We uphold social justice and equality, protect and preserve individual rights while ensuring individuals needs are at the centre of all that we do. Our team of AMHPs come from a variety of professional backgrounds (social work, nursing, Occupational Therapy and Psychology). We are committed to ensuring every member of our team feels valued and supported. The team culture focuses on a shared vision of delivering high standards and innovation in service development. The administrative staff play an important and active role in the success of the team. Our admin staff play a pivotal role in achieving a objectives and high quality service they are usually the first point of contact in the service. Therefore, they are skilled in listening, gathering and recording essential information on referrals for assessments under the MHA 1983. They work collaboratively with Approved Mental Health Professionals to achieve prompt and effective service to the people and families experiencing mental health crisis in Oxfordshire.. The role is responsible for the data base that supports the work of the service. It contributes to staff induction and training.

About us
About Us
Do you want to help us radically change the way we deliver social care?
Join Oxfordshire County Council on an exciting journey towards Delivering the Future Together, our ambitious transformation programme which is enabling us to be an employer, partner, and place shaper of choice. Were seeking the right people who can help us get there while embracing our value of daring to do it differently, as we continue to strive to do better.
In Adult Services, this means we're daring to do adult social care differently by supporting Oxfordshires residents to stay fit, healthy and independent in their communities for as long as possible through a strengths-based approach and least restrictive options. Working with local NHS services, care providers and community and voluntary groups, we make the most of what each of our strengths are, pulling in the same direction, and united by one shared vision.
This means we keep the people we support at the heart of all that we do. And that works.By listening to people and building on the positives in their lives, we can work collaboratively to help them live the lives they want with the right support around them.
It is something we call the Oxfordshire Way and we cant do it alone our proactive, positive approach to social care gives everyone the opportunity to make a bigger difference.If were doing a good job, we dont stand still were ambitious and were always striving to do better; its in our DNA.
About the Role
We are recruiting for two positions: one full-time (37 hours) and one part-time (18.5 hours).
We are a diverse team of passionate professionals; we are dedicated and privileged to support individuals experiencing a mental health crisis in Oxfordshire. We uphold social justice and equality, protect and preserve individual rights while ensuring individuals needs are at the centre of all that we do.Our team of AMHPs come from a variety of professional backgrounds (social work, nursing, Occupational Therapy and Psychology). We are committed to ensuring every member of our team feels valued and supported.The team culture focuses on a shared vision of delivering high standards and innovation in service development. The administrative staff play an important and active role in the success of the team.
Our admin staff play a pivotal role in achieving a objectives and high quality service they are usually the first point of contact in the service.Therefore, they are skilled in listening, gathering and recording essential information on referrals for assessments under the MHA 1983.They work collaboratively with Approved Mental Health Professionals to achieve prompt and effective service to the people and families experiencing mental health crisis in Oxfordshire. The role is responsible for the data base that supports the work of the service. It contributes to staff induction and training.
Come and join our team and make the difference you aspire to.
About you
The service is busy. Therefore, you will have the ability to work under pressure, and sometimes fast paced. You will be confident and able to use initiative to prioritise tasks using your own initiative. You will support essential administrative tasks required to ensure the smooth running of the service.As first point of contact to the service, you will have social skills that facilitate good working relations with staff within the service and our partner agencies.
You should have previous experience of working in a busy administrative role though not essential. You should have good organisational skills. You will also have affinity for learning and high standards.
Youll bring with you a strong understanding of and respect for individuals qualities, abilities and diverse backgrounds.
For an informal discussion about this role, please contact Funmi Durodola on or by email to
Please note:Applications will be reviewed ahead of the closing date, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Rewards and benefits
Our employment and benefits package includes:

25 days holiday p.a. plus bank holidays (pro-rated for part-time position)

Option to work from home after completing induction

Job offers variety of experience, learning and is interesting

Friendly and supportive team

Regular monthly formal and informal support and supervision

Membership of the Local Government contributory pension scheme, with an employers contribution of up to 19.9%

Staff discounts - You'll have access to a range of discounts on goods and services including rail travel

Childcare vouchers, cycle to work scheme
Ourcommitment to:Equality, Diversity and Inclusion
At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.
Our commitment to: Guaranteed Interview Schemes
As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job.We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
Our commitment to: Safeguarding
Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
Our commitment to: Flexible Working
We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.
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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

More about MENTAL HEALTH

Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...

Useful skills for an Administrative Assistant: Click to view

To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:

Technical Skills

1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.

2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.

3. File Management: Organising and maintaining both physical and digital files.

4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.

5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.

6. CRM Software: Experience with customer relationship management tools may be needed in some roles.

Soft Skills

1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.

2. Time Management: Skills to manage one’s time efficiently to meet deadlines.

3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.

4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.

5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.

6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.

Other Skills

1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.

2. Teamwork: Ability to work collaboratively with others in a team setting.

3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.

4. Confidentiality: Understanding the importance of handling sensitive information discreetly.

Qualifications and Experience

While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.