NHS Continuing Healthcare IRP Caseworker (Business Support assistant) inManchester inManchester PUBLISHED
THU 14 NOV 2024
NHS England r3l7347B
The successful candidate will play a crucial role in facilitating Independent Reviews of Continuing Healthcare eligibility while ensuring timely and effective communication within the team. Strong organisational, administrative, and communication skills are essential for managing various tasks and supporting the team's initiatives effectively. Interested applicants are encouraged to apply promptly due to the competitive nature of the position.
As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Team to deliver NHS England's statutory function to facilitate Independent Reviews of CHC eligibility.
In particular the post holder will provide and coordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department.
Provide specialist secretarial/administration support and advice to the teams and/or Sector to support a number of initiatives by:
Taking telephone calls from members of the public or their representatives either in relation to your own case load or matters for the wider CHC team. To use their initiative when dealing with phone calls and messages.
Undertaking all administrative duties such as photocopying and prioritising mail and e-mail. Distributing as appropriate.
Sorting and prioritising all incoming mail and e-mail, distributing as appropriate.
Coordinate the caseloads to the Independent Chairs, taking account of availability and case complexity and clarify the appropriate type of panel members required
Monitor that the IRP report is acted upon by the appropriate ICB Accountable Officer and CHC Lead within the appropriate timescale - escalating to the CHC IRP Manager where necessary
Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
Organising and planning events as directed, providing all necessary supporting in local materials.
Required to input, monitor and check data produced and required for on-going programmes and projects.
About us
As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Team to deliver NHS Englands statutory function to facilitate Independent Reviews of CHC eligibility.
If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!
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