IT Project Support Officer inTrowbridge inTrowbridge PUBLISHED FRI 1 NOV 2024

Join our growing team at HCRG Care Group as an IT Project Support Officer!

In this role, youll support the mobilisation of IT services for a new health service in the Bath, Swindon, and Wiltshire (BSW) region. Working closely with the IT Project Manager and a skilled technical lead, youll manage documentation, coordinate schedules, organise meetings, and help track project activities to keep everything on course.

The ideal candidate is organised, detail-oriented, and ready to play a vital part in successful project delivery. If youre ready to make a difference in a fast-growing environment, wed love to hear from you!

This is a full-time Fixed-Term position until July 2025.This role involves regular travel across Bath, Swindon, and Wiltshire to support service mobilisation efforts. Youll also be expected to attend team and service meetings face-to-face, as agreed with your manager.

A valid driving licence and the ability to drive are essential for this role, as you will be required to travel to sites both locally and nationally to support the needs of projects and the department.

As an IT Project Support Officer, you will assist the IT Project Manager by documenting project activities, decisions, and actions, as well as providing administrative support such as scheduling meetings, recording minutes, and tracking follow-up items. You'll also maintain accurate project documentation and records.

In this role, you will serve as a point of contact for internal and external queries, ensuring timely communication and supporting issue resolution. You will coordinate activities across departments with the technical lead, update risk logs, conduct basic risk assessments, manage project challenges, prepare reports, and maintain project guides and templates for knowledge sharing.

Additionally, you will support the IT Operations team by keeping procurement records, assisting with purchase orders, and ensuring compliance with organisational policies. You will collaborate with both IT and non-IT teams to enhance processes that improve project delivery and operational efficiency, and help create training materials and guides to promote knowledge sharing and support project activities.

About us

As an IT Project Support Officer, youll play a key role as a valued member of our team at HCRG Care Group,receiving access to exclusive rewards and benefits including-

• £28,000 -£32,000 with group pension (Fixed-Term until July 2025)
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose- changing lives through transforming health and care.
• The pride of working for an organisation committed to the highest clinical and quality standards- with the majority of our rated services holding good or outstanding ratings from the Care Quality CommissionThe Ideal Candidate

  The ideal applicant will have-

  Essential-

  • Degree level education or equivalent experience.
  • ILM Management qualification.
  • Business Analyst qualification (or in progress).
  • Prince2 Project Foundation level (or in progress).
  • Valid driving licence for travel.
  • Proficient in Microsoft Office.
  • Experience in tracking benefits and managing finances.
  • Proven team leadership and negotiation skills.
  • Ability to work independently.
  Desirable-
  • Agile Practitioner qualification.
  • Benefits Realisation qualification.
  • Level 3 Award in Education & Training.
  • Understanding of clinical services.

  Please see the attached job description for a full person specification.