Care Coordinator inCamberley inCamberley PUBLISHED 30 OCT 2024
Surrey Heath Community Providers Ltd rrP0enMe
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An exciting opportunity has arisen for a Care Co-ordinator to join Surrey Heath Primary Care Network [PCN], supporting delivery of the new Network Contract Direct Enhanced Service [DES] specifications.
We are looking for a Care Co-ordinator to support our PCN, to work closely with PCN Practices and the multidisciplinary team in coordinating all key activities including access to services, advice, and information, and ensuring heath and care planning is timely, efficient, and patient-centred.
The post holder will help patients interact and engage with everyday life through activities designed to develop, maintain, or retrain skills for people with a cognitive, physical, or mental disorder, condition, or illness. You will support the provision of continuity of care and act as a point of contact for families, residents, and professionals for identified patients in your caseload.
- Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribers, health and wellbeing coaches and other primary care professionals.
- Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care
- Support PCN staff and patients to be prepared to have shared-decision making conversations including utilising decision aids and tools, and support patients to understand their level of knowledge, skills and confidence (their activation level) when engaging with their health and wellbeing including through the use of the Patient Activation Measure.
- Help people to manage their needs through answering queries, making and managing appointments and ensuring that people have food quality written or verbal information to help them make choices about their care
- Support the practice with the Patient Participation Group [PPG]
- Holistically bring together all of a persons identified care and support plan, in line with best practice, based on what matters to the person
- Support people to take up training and employment, and to access appropriate benefits, education courses, peer support, and/or personal health budgets where applicable
Please see Supporting Documents for full Job Description, Person Specification and list of responsibilities
An exciting opportunity has arisen for a Care Co-ordinator to join Surrey Heath Primary Care Network [PCN], supporting delivery of the new Network Contract Direct Enhanced Service [DES] specifications.
We are looking for a Care Co-ordinator to support our PCN, to work closely with PCN Practices and the multidisciplinary team in coordinating all key activities including access to services, advice, and information, and ensuring heath and care planning is timely, efficient, and patient-centred.
The post holder will help patients interact and engage with everyday life through activities designed to develop, maintain, or retrain skills for people with a cognitive, physical, or mental disorder, condition, or illness. You will support the provision of continuity of care and act as a point of contact for families, residents, and professionals for identified patients in your caseload.
- Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribers, health and wellbeing coaches and other primary care professionals.
- Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care
- Support PCN staff and patients to be prepared to have shared-decision making conversations including utilising decision aids and tools, and support patients to understand their level of knowledge, skills and confidence (their activation level) when engaging with their health and wellbeing including through the use of the Patient Activation Measure.
- Help people to manage their needs through answering queries, making and managing appointments and ensuring that people have food quality written or verbal information to help them make choices about their care
- Support the practice with the Patient Participation Group [PPG]
- Holistically bring together all of a persons identified care and support plan, in line with best practice, based on what matters to the person
- Support people to take up training and employment, and to access appropriate benefits, education courses, peer support, and/or personal health budgets where applicable
About us
Please see Supporting Documents for full Job Description, Person Specification and list of responsibilities
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