Volunteer Support AdministratorinSunderlandinSunderlandPUBLISHED TUE 4 FEB 2025

You will be the first point of contact for all volunteer related enquiries and support the volunteering team to develop and deliver our volunteering offer across MHM, including recruitment, engagement and support of volunteers across MHM, ensuring a positive experience for both volunteers and the organisation. This is a fantastic opportunity to gain insight and knowledge of volunteering activities for anyone who has aspirations of working in volunteering communities.

We have an exciting new opportunity for a Volunteer Support Administrator to join our growing People Team, and help to shape and develop our offer for our volunteers who are an integral part of our workforce.

About us

Volunteering Support Administrator Hours of work: 37.5 hours per week Salary: £22,880 - £23,920 per annum (with progression based on competencies) Location:North East - Sunderland, Tyne & Wear - Hybrid Are you looking for a job or an opportunity to make a difference! About us Mental Health Matters are a national charity who provide innovative and life changing mental health support for both individuals and communities. We offer a diverse range of services, and each and every person who works with us directly contributes to making positive changes, improving mental health and breaking down barriers. Everything about MHM is people focused, both for our workforce and the people we support. Our people are the driving force of our organisation, and we are committed to having a talented workforce who will make a positive impact on our communities This role is part of our fantastic People Team who, along with our other Corporate Service teams, provide support for our colleagues across the organisation, helping to ensure we deliver the best possible care and support for people when they need it, and throughout their personal recovery journeys About the role We have an exciting new opportunity for a Volunteer Support Administrator to join our growing People Team, and help to shape and develop our offer for our volunteers who are an integral part of our workforce. You will be the first point of contact for all volunteer related enquiries and support the volunteering team to develop and deliver our volunteering offer across MHM, including recruitment, engagement and support of volunteers across MHM, ensuring a positive experience for both volunteers and the organisation. This is a fantastic opportunity to gain insight and knowledge of volunteering activities for anyone who has aspirations of working in volunteering communities. About you To be successful in this role, you will need to have exceptional communication skills, be organised and have a good eye for detail. You will be able to build and maintain good relationships with volunteers, colleagues and other agencies. You will need to be computer literate, and have the ability to use systems to maintain accurate records and data. You will be passionate about volunteering, and the impact volunteers can make. Ideally, you will have experience of volunteering or volunteer related activities. Please see the Job Description for full details of the role and requirements What we offer you * Competitive salaries, with an annual pay review process * 25 days Annual leave, increasing with length of service, plus bank holidays * Enhanced Occupational Sick pay * Family friendly and flexible working arrangements to support a good work life balance * Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources * Life Assurance and Free Will writing service * Blue Light Card and Charity Workers discounts * Access to Tickets for Good * Employee recognition and celebration schemes * A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations Closing Date: Sunday 23 February 2025 Interview date: W/C 10 March 2025