GP Receptionist inSheffield inSheffield PUBLISHED
FRI 25 OCT 2024
Sloan Medical Centre rgfpzkqL
Key responsibilities include managing patient communications, maintaining the appointment system, processing prescriptions, handling incoming and outgoing mail, and facilitating effective communication with healthcare providers. The receptionist will also support the practice staff with clerical tasks, manage office supplies, and maintain the reception area. The position offers a pension plan and five weeks of annual leave plus bank holidays.
This is an excellent opportunity for the right person to join a fabulous team and to help us support our patients.
Our Reception (Patient Services) Team ensures we navigate our patients to the right service, delivered by the right clinician and at the right time.
Our practice is known across the City for providing excellent patient services for our patients.
This position includes;
- 27 hours each week over 3 days
- £12.per hour
- Pension
- 5 weeks annual leave plus bank holidays
Main duties will include receiving and calling patients helping assisting and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake a variety of administrative duties to assist in the smooth running of the practice.
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.
About us
Duties and Responsibilities To Include:
Receiving and calling patients
Navigating patients to to correct service
Maintaining and monitoring the practice appointments system
Processing and distributing incoming and outgoing mail
Taking messages and passing on information
Filing and retrieving paperwork / notes
Processing repeat prescriptions and pathology links in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stocking consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ensure that all office equipment is maintained in good repair including checking that equipment is stocked with paper and toners and replacing when required: reporting all faults and required repairs to the Practice Manager
Ordering, re-ordering and monitoring of stationery and other supplies when and if requested
Provision of refreshments for staff and visitors as required
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Arranging transport for patients where appropriate
Scanning documents into patients records
Printing and checking patient reports
General admin duties
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