Devon Partnership NHS TrustrQSZNtRl
The role demands a high level of motivation and flexibility, with an emphasis on meeting deadlines and maintaining high standards in administrative processes. The post holder will also be responsible for coordinating office procedures and ensuring that records and staffing systems are kept up to date, contributing significantly to the operational effectiveness of the mental health services offered by the team.
The Business Support Administrator role supports our Exeter community mental health teams. As an Administrator in the team you will be involved with a wide range of tasks and processes that are intrinsic to ensuring the team is working efficiently and in the best interests of our patients.
Administration colleagues provide support to the clinicians to enable them to provide the best care for our patients. It is a role where you can feel like you are making a positive difference to people's lives.
This is a full time substantive position of 37.5 hours a week based on site.
Please note that applicants requiring a certificate of sponsorship should review the link "Coming to work in the UK Visa information" on the advert to see if they meet the requirements.
To provide a comprehensive administration support to the Exeter Adult Community Mental Health Teams that provide for patients aged 18 to 65 years of age. There will be an expectation for the post holder to be highly motivated, flexible, and multi-skilled with excellent organisational skills. The post holder will have high standard word processing skills and computer literacy. They will be required to maintain an up-to-date knowledge of Information Technology. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.
Main duties of the role include (but are not limited to) minute-taking and meeting support, formatting documents, answering in-bound calls from patients, families and other health related professionals. Actioning messages appropriately, organising meetings, dealing with incoming and outgoing mail, and any other general administrative duties required by the team.
About us
Please refer to the Job Profile, full Job Description and Person specification attached to this advert which will provide further information on this role
Job Purpose
The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.
Key Responsibilities include:
- Work within an administration team supporting clinicians who provide community mental health services
- Comprehensive diary management
- Meetings administration; taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records
- Frequently inputting complex and sensitive data relating to people who use our services onto electronic patient records system
- Support the manager and team by ensuring that records are up to date on all staffing and patient systems as required and that items are dealt with quickly and efficiently on finance systems.
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