Waiting List and Bookings Officer in 317 02 Royal Victoria Infirmary in317 02 Royal Victoria Infirmary PUBLISHED TUE 5 NOV 2024 Jump to job information section

We are looking for a highly motivated Waiting List/Bookings Officer to work within the Radiology Department at the RVI. Working under the supervision of the Radiology Office Manager and Radiology Team Leaders, the Waiting List/Bookings Clerk will be responsible for undertaking a range of duties to ensure an accurate and efficient waiting list and bookings service is available to specialised medical units within the Radiology Directorate.

• Interview Date: 21 November 2024
• 22 Hours 30 Minutes/Week
• Monday, Wednesday & Friday 8.30 - 17.00
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

The post holder will act as a first point of contact for the unit and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the unit or immediate response depending upon appropriate action.

The post holder will also be responsible for the achievement of all NHS Waiting Time targets including but not exclusive to Cancer Waits, Diagnostic and Therapeutic Waits.

The successful candidate will have excellent communication and interpersonal skills across a multi-disciplinary team and excellent organisational and time management skills with the ability to prioritise tasks.

The post holder works in a multidisciplinary administration team consisting of receptionists, secretarial and waiting list staff.

About us

• To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to a specialised imaging unit within the Radiology Directorate.
• To act as a first point of contact for the unit and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the unit or immediate response depending upon appropriate action.
• To be responsible for the achievement of all NHS Waiting Time targets including but not exclusive to Cancer Waits, Diagnostic and Therapeutic Waits.
• The post holder will be expected to work Trust wide.
• To participate in all aspects of the administration service within Radiology

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.