Pennine Care NHS FTrLpIFIvA
Are you looking to make a real difference in your community? Pennine Care NHS Foundation Trust is seeking a dedicated Team Administrator to support our vibrant Oldham CAMHS team. This is a fantastic opportunity for someone who thrives in a supportive environment and enjoys rolling up their sleeves to ensure everything runs smoothly. Your role will involve handling incoming calls with care, collating important data, and maintaining the administrative heartbeat of our service—this is where great communication and organisational skills come into play!
You'll be the friendly face that interacts with young people and their families, maintaining a professional and positive image of our service. We value your ability to manage challenging situations with grace and your commitment to confidentiality and data protection. As a vital member of our team, you’ll enjoy a flexible working environment, where your contributions are recognised, and you’ll have opportunities for personal development. If you're ready to be part of a caring and dynamic NHS team that values your dedication, we would love to hear from you!
An exciting opportunity has arisen to provide high quality administrative support Oldham CAMHS ensuring that the highest standards are maintained in line with the Trust's policies and procedures.
Ability to communicate with professional visitors to the service including young people and their families.
Good telephone manner, able to handle difficult calls
Ability to communicate effectively with all levels of Trust staff and external agencies.Good keyboard skills. Abilty to use electronic systems and software.Ability to prioritise workload effectivelyGood organisational skillsGood written and verbal communication and interpersonal skills.Ability to work as a team member and individuallyConscientious and able to prioritise work to meet deadlines.
About us
May consist of some or all of the following:To receive and deal with all incoming telephone calls and take messages as appropriate in a professional, polite and efficient, in a manner that is consistent with Trust policies and procedures whilst presenting a positive image of the serviceCommunicate professionally and effectively with internal and external contacts using a variety of methods.Collect, collate, input and extract data into/from NHS systems as directed by team Manager (National Care Records Service /Clinical Systems, Easytimesheet, Electronic Staffing Records, Team activity, referral/discharge stats).Responsible for the safe storage of data and information in accordance with Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed at all timesMaintain administrative systems set up in team offices to ensure an organised and efficient working environment for staff.Undertaking various clerical duties such as, photocopying, and dealing with incoming and outgoing postTyping , which may include letters reports, messages and email communication.Notify patients of appointments and cancellations by issuing computerised letters.Undertake reception duties within the departmentTo order stock and non-stock items for the departmentCollate, provide, receive and appropriately store (manually and electronically) sensitive and confidential information.To work flexibly to cover secretarial/administrative duties in the absence of colleaguesTo work as part of a team, relate and interact effectively with colleagues.Effectively work within the team to collectively complete daily tasks and also prioritise personal workload and manage time effectively, using initiative but seeking clarification from senior members of staff when required, to achieve personal and departmental objectivesActively contribute to own personal development by producing a personal development plan with line manager, identifying training needs to continually develop skills and experiences to become an exceptional team member.Responsible for the safe use of all equipment ensuring a healthy, safe andsecure working environment and reporting any risks, incidents or complaints according to Trust policies
Please wait...this will take a moment...
Stand by, we'll show you...