Team administrator in Oldham inOldham PUBLISHED WED 19 MAR 2025 Jump to job information section
Pennine Care NHS FT rLpIFIvA
Job description
An exciting opportunity has arisen to provide high quality administrative support Oldham CAMHS ensuring that the highest standards are maintained in line with the Trust's policies and procedures.
Ability to communicate with professional visitors to the service including young people and their families.
Good telephone manner, able to handle difficult calls
Ability to communicate effectively with all levels of Trust staff and external agencies.Good keyboard skills. Abilty to use electronic systems and software.Ability to prioritise workload effectivelyGood organisational skillsGood written and verbal communication and interpersonal skills.Ability to work as a team member and individuallyConscientious and able to prioritise work to meet deadlines.
About us
May consist of some or all of the following:To receive and deal with all incoming telephone calls and take messages as appropriate in a professional, polite and efficient, in a manner that is consistent with Trust policies and procedures whilst presenting a positive image of the serviceCommunicate professionally and effectively with internal and external contacts using a variety of methods.Collect, collate, input and extract data into/from NHS systems as directed by team Manager (National Care Records Service /Clinical Systems, Easytimesheet, Electronic Staffing Records, Team activity, referral/discharge stats).Responsible for the safe storage of data and information in accordance with Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed at all timesMaintain administrative systems set up in team offices to ensure an organised and efficient working environment for staff.Undertaking various clerical duties such as, photocopying, and dealing with incoming and outgoing postTyping , which may include letters reports, messages and email communication.Notify patients of appointments and cancellations by issuing computerised letters.Undertake reception duties within the departmentTo order stock and non-stock items for the departmentCollate, provide, receive and appropriately store (manually and electronically) sensitive and confidential information.To work flexibly to cover secretarial/administrative duties in the absence of colleaguesTo work as part of a team, relate and interact effectively with colleagues.Effectively work within the team to collectively complete daily tasks and also prioritise personal workload and manage time effectively, using initiative but seeking clarification from senior members of staff when required, to achieve personal and departmental objectivesActively contribute to own personal development by producing a personal development plan with line manager, identifying training needs to continually develop skills and experiences to become an exceptional team member.Responsible for the safe use of all equipment ensuring a healthy, safe andsecure working environment and reporting any risks, incidents or complaints according to Trust policies
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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