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Receptionist - Care HomeinAshingtoninAshingtonPUBLISHED THU 7 NOV 2024

 PERMANENT BONUS

Barchester HealthcareFollow Barchester Healthcare

Opportunity to create a warm and welcoming environment for residents and visitors.
Ability to play a vital role as the first point of contact, making a positive impact on people's experiences.
Varied job responsibilities that keep the role engaging, including administrative tasks and visitor management.
Strong focus on communication and interpersonal skills, enhancing personal development.
Access to a competitive salary and comprehensive rewards package, including free learning and development.
Participation in a profit share scheme, contributing to job satisfaction and financial incentives.
Involvement in a supportive community that values care and respect for residents.
The role of Receptionist at Barchester Healthcare's care home in Ashington involves providing a warm and welcoming atmosphere for residents and visitors. As the first point of contact, the Receptionist plays a crucial role in creating a positive environment by greeting visitors, managing the reception area, and performing various administrative tasks such as answering phone calls, typing, photocopying, and filing.

Candidates should be professional, caring, and well-organized, with strong communication skills and a good telephone manner. While no formal qualifications are required, a genuine interest in residents is essential. Barchester offers a competitive salary and an attractive rewards package, including opportunities for professional development, a profit share scheme, and various discounts.
Opportunity to create a warm and welcoming environment for residents and visitors.
Ability to play a vital role as the first point of contact, making a positive impact on people's experiences.
Varied job responsibilities that keep the role engaging, including administrative tasks and visitor management.
Strong focus on communication and interpersonal skills, enhancing personal development.
Access to a competitive salary and comprehensive rewards package, including free learning and development.
Participation in a profit share scheme, contributing to job satisfaction and financial incentives.
Involvement in a supportive community that values care and respect for residents.

Useful skills for a Receptionist - Care Home:
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
 


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