Business Support Manager in upton inupton PUBLISHED MON 4 NOV 2024 Jump to job information section

• To proactively manage a busy service's administrative team, supervising and coordinating the workload
• To monitor and assess the administrative workload, identifying and backfilling gaps to ensure continuity of services
• To collect, analyse and interpret data, supporting and reporting to the Divisional Manager to meet the Division's key performance indicators and inform decision making
• To support the Divisional Manager in specific project management to support the development of the service
• To co-ordinate aspects of service delivery and associated to ensure effective utilisation of the service
• The role is to support patient flow and also support other areas within division, such as critical care, OPAT and IV access .

• Line management of a defined group of administrative staff in respect of new and existing employees to include management of sickness/absence, individual reviews and personal development. First line for grievance, disciplinary and capability procedures
• Responsible for first stage disciplinary interviews
• To provide a clear line of communication for all admin and clerical staff booking annual/study leave, ensuring the provision of adequate cover as appropriate
• To ensure a clear channel of communication to the Divisional Manager on issues relating to admin and clerical staff and the service's function
• Review existing data capture systems across the directorate to ensure they are fit for purpose, consistent and provide quality information for the management teams
• To create and manage spreadsheets and databases in order to collate meaningful reports

About us

Please see attached Job Description for further information about the Business Support Manager position available at WUTH.