Community Engagement Insights Lead inHinckley inHinckley PUBLISHED TUE 5 NOV 2024

We are looking for an enthusiastic, motivated community leader, to work within our Place Based Stop Smoking Service, as an integral part of our Kent service. The ideal candidate will need to be open to travel and support teams throughout the area as required.

This role will be responsible for empowering the community to access our service through making and maintaining strong community links, through helping other agencies understand the role of the service and through community outreach and engagement activities. If you are an excellent communicator who is enthusiastic, motivated, and looking to make a difference to local communities, then this is the role for you.

The key functions of the role are

Our Community Engagement and Insight Lead will work to build community capacity to implement our service goals through resident and cross community engagement that is participatory, inclusive, deliberative, and collaborative.

The post holder will

Work to participate in all community networks of relevance developing trusted partnership

Deliver Very Brief Advice for Stop Smoking, Making Every Contact Count, raising awareness of the service and ensuring the service can reach the residents who might benefit from it.

Engage with existing organisations across the public, private and charitable sectors to embed the service.

The successful candidate will

Have strong interpersonal and communication skills

Possess a minimum of 1 year experience working in a community-based service

Are experienced in using behaviour change models within a work context

Are flexible with good time management and planning skill

Are interested in motivating and supporting both individuals and groups in community-based settings

Understanding of falls prevention services.

Can raise public awareness and provision of consistent healthy lifestyle messaging, on issues relevant to the health of the community and in a multi-cultural setting

Have experience in building strong links and relationships with a diverse range of groups, organisations and agencies

Are able to talk confidently to diverse groups and individuals, maintaining key messages

Have experience of community outreach and engagement.

Experience of using social media platforms to promote services

About us

MAIN PURPOSE

Our Community Engagement and Insight Leads work to build community capacity to implement our service goals through resident and cross community engagement that is participatory, inclusive, deliberative, and collaborative.

SUMMARY OF RESPONSIBILITIES AND DUTIES

The post holder will

Work to participate in all community networks of relevance developing trusted partnerships

Deliver Making Every Contact Count and Very Brief Advice training to organisations, raising awareness of the service and ensuring the service can reach the residents who might benefit from it.

Engage with existing organisations across the public, private and charitable sectors to embed the service

Deliver Level two training with GPs, Pharmacies and Vape Shops to support and develop the community stop smoking and vaping offer

Attend community events regularly, lead on social media for the Service

Line manage a team of Stop Smoking Advisors

Contribute to the planning, delivery and development of the stop smoking service including specific project work.

Lead on engagement for linking smokers to the most effective interventions to quit, promoting the local offer to support Smoking and Vaping cessation

Boosting existing behavioural support schemes designed to encourage smokers to quit for example the swap to stop

Strengthening partnerships in local healthcare systems

Carrying out prevention work with school settings and families

Be line managed by the Service Manager.

PERSON SPECIFICATION

SKILLS and ABILITIES

Be able to plan and manage own time and activities around the needs of individuals in the community to generate referrals

Ability to keep accurate records of activity to provide data and monitoring information

Effective numeracy and literacy skills

Emotionally sensitive and empathetic to members of the public who wish to improve their health, to be supportive and encouraging to people in difficult (sometimes frustrating) situations

Value and be respectful of other people regardless of background or circumstances

Have strong interpersonal and communication skills

Be flexible with good time management and planning skills

Be interested in motivating and supporting both individuals and groups in community-based settings, and in the home

Be an excellent communicator, able to express to other organisations the benefits of working

Able to remain positive and constructive under pressure

Sound interpersonal skills with proven ability to work effectively with all levels of colleagues, including effective partnerships with other agencies and service providers.

Good presentation of self: enthusiastic, innovative and flexible. Self-motivated, committed and conscientious

Excellent verbal and written communication skills in order to effectively communicate with a wide range of individuals including participants, colleagues and external partners.

Ability to organise and run training sessions

Proven planning, organisational, timekeeping and evaluation skills.

Ability to organise, monitor and check work to ensure no element of a task is left unfinished.

Knowledge of maintaining records and monitoring system.

Ability to use generic software packages.

Be confident in the use of Microsoft Office packages including Word, PowerPoint, Excel and Outlook.