We can write a better
cover letter
for you with this button
below:
Write a very short cover letter in British English to London North West University Healthcare NHS Trust for the job below that I found on jobsincare.com
-------------------------------------------
Administrative Assistant Band 3 with London North West University Healthcare NHS Trust in Harrow
Work as part of the Outpatients Department multi-disciplinary team, providing an efficient administrative and Outpatient reception service Complete admin duties as required Record all outpatient attendances (cashing-up) on the Patient Access System Book follow-up appointments File documents according to Information Governance policy Communicate with patients, visitors and staff in a professional and courteous manner Communicate effectively using all available forms of communication Maintain an uncluttered and tidy reception area Maintain reception areas in a hygienic and sanitary condition including cleaning and wiping of surfaces Support the Managers and Supervisors in developing a patient focused service Book patient follow-up appointments Analyse patient pathways vs outcomes and escalate to relevant clinical / non-clinical staff if the patient requires an earlier appointment or diagnostic in order to achieve RTT targets Record outpatient attendances on Cerner and chase the clinicians for Did Not Attends (DNAs) and Could Not Waits (CNWs) within stipulated timeframes to ensure that the Trust receives appropriate funding Ensure all patient information is complete and up to date on the Trust PAS Identify, investigate and correct PAS discrepancies ensuring GP and personal contact details are accurate and up to date Follow the appropriate processes for audit forms, walk-in patients, booking of BSL interpreters and transport patients in line with Trust standards Use your written and verbal communication and interpersonal skills to interact with patients, their carers and relatives, visitors and staff Be a calm, supportive, flexible and adaptable member of the team Deal with all enquiries in a professional and co-operative manner Respond politely but firmly with people behaving antisocially and report any verbal abuse Redirect queries to the appropriate person using available information and initiative and send messages via email where possible. Provide non-clinical advice and guidance regarding appointments Process patient data and appointments using the Trust Patient Access System (PAS) About us To view the main responsibility, please see the attached the Job Description and Person Specification.