Clinical Support Worker - Palliative Care Goscote Hospice inWalsall inWalsall PUBLISHED
FRI 1 NOV 2024
Walsall Healthcare NHS Trust ri56lNvA
Opportunity to make a meaningful impact by providing compassionate care to patients with life-limiting conditions and their families during challenging times.
Flexible working hours that include a mix of long days, nights, weekends, and bank holidays, allowing for a varied work schedule.
Engagement in direct patient care, including personalized support with daily activities such as hygiene, nutrition, and mobility, fostering strong patient relationships.
Support and collaboration with qualified nursing staff, contributing to a team-oriented environment focused on patient wellbeing.
Access to personal training and development opportunities, facilitating career growth and skill enhancement within the NHS Trust.
The role allows for the development of essential clinical and observational skills, which are pivotal for professional advancement in healthcare.
Walsall Healthcare NHS Trust is seeking dedicated and compassionate Clinical Support Workers for the Goscote Hospice, which provides care for patients with life-limiting conditions. The role involves delivering personalized patient care, assisting with daily living activities, taking patient observations, and providing emotional support to patients and their families during sensitive times. Ideal candidates should possess a flexible approach to work, as shifts include long days, nights, weekends, and bank holidays.
In addition to clinical responsibilities, the position entails supporting nursing staff with administrative tasks, maintaining communication systems, and ensuring patient confidentiality. Opportunities for personal training and development will be available in line with Trust resources. Candidates should have a genuine interest in palliative care and a commitment to providing sensitive support to patients approaching the end of life.
In addition to clinical responsibilities, the position entails supporting nursing staff with administrative tasks, maintaining communication systems, and ensuring patient confidentiality. Opportunities for personal training and development will be available in line with Trust resources. Candidates should have a genuine interest in palliative care and a commitment to providing sensitive support to patients approaching the end of life.
We are currently looking for a permanent Clinical Support Workers who are enthusiastic and motivated to join the community based 12 bedded Goscote Hospice.
You must be caring, compassionate,reliable and have a genuine interest to work within Goscote Hospice based at Walsall Palliative Care Centre, Goscote Lane Walsall WS3 1SJ. These roles are primarily providing direct clinically individualised and focussedcare for the patients. Sensitivity is key component of these roles as you support patients and carers during highly emotional charged times. Theses roles will focus on caring for patients with life limiting conditions that are approaching the end of their life or requiring symptom control.
You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
- Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
- Assist in the taking and recording of patient's observations
- Report changes to patient's health status to trained nurse for action
- Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site
- support patients with care after death
There will be opportunities for personal training and development in line with the Trust resources and requirements.
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- Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
- Assist in the taking and recording of patients observations
- Report changes to patients health status to trained nurse for action
- Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site
There will be opportunities for personal training and development in line with the Trust resources and requirements.
You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm - 7.30am) includes weekends and bank holidays as the service demands
In addition to the clinical element of this role there are also other essential components that the jobholder will be required to fulfil.
- Assist in the maintenance of general clerical activities to support the clinical environment and patient care. These duties will include answering the telephone, taking and passing on of messages to the relevant person, filing, keeping patients bedside records tidy etc.
- Support registered nursing staff in ensuring communication systems meet the needs of patients carers and staff. This will include referring carers and visitors on to the appropriate trained nurse. Adhering to the Trusts complaint procedure with For One & All
- Regard to formal and verbal complaints. Updating notice boards and leaflet racks. Attending ward staff meetings and where necessary acting as a ward representative at specific meetings at the ward managers request
- Maintain confidentiality in relation to patients be the information obtained either verbally, written or electronically The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of the grade.
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Useful skills for a Clinical Support Worker - Palliative Care Goscote Hospice:
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To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
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