Administrator inKettering inKettering PUBLISHED
THU 24 OCT 2024
The role of an Administrator with Rothwell & Desborough Healthcare Group in Kettering involves assisting in the Audit/QOF Office, primarily focusing on the annual recall system for patients with long-term conditions. The Administrator will ensure that patient records are accurately maintained and up-to-date, facilitating the maximisation of QOF points to promote both practice income and patient care. This role includes sending invitations to patients through various communication methods, contributing to health campaigns such as those for flu and Covid-19, and supporting the nursing team and GPs in achieving QOF targets.
Additionally, the Administrator will engage in continuous improvement of existing recall systems, attend team meetings, and complete necessary training. The position requires a high level of detail in data entry tasks and general administrative duties related to the QOF/Audit office, while also coordinating with other healthcare professionals to enhance the quality of service delivery.
Additionally, the Administrator will engage in continuous improvement of existing recall systems, attend team meetings, and complete necessary training. The position requires a high level of detail in data entry tasks and general administrative duties related to the QOF/Audit office, while also coordinating with other healthcare professionals to enhance the quality of service delivery.
To assist within the Audit/QOF Office predominantly with the processing of the annual recall system for patients with long term conditions. Ensuring appropriate practice and patients records are kept up to date, to promote and maximise areas of income for the practice whilst optimising patient care.
- Support the annual recall system for patients with long term conditions, ensuring the processing of & invitations are sent using a variety of communication methods within a timely manner, whilst maximising Qof points
- Continual improvement ideas to enhance and develop of existing and new recall systems.
- Attend team meetings and complete relevant training courses as necessary
- Enhanced service claims
- NHS Health Checks
- Childhood & Adult Immunisation recalls
- Smear Recalls
- Drug Monitoring & Prescribing Recalls
- Assist with the running of & promoting health campaigns
- Assist with the flu season campaign
- Continuation of support with Covid-19 campaign
- Work closely with & support the nursing team & GPs to ensure Qof targets are met
- Liaise with other healthcare professionals such as paramedics, care coordinators and social prescribers to maximise Qof points
- Ensure high quality of data entry on patients records and have a keen eye for detail.
- Other data entry & general administration duties associated with the Qof/Audit office
About us
To assist within the Audit/QOF Office predominantly with the processing of the annual recall system for patients with long term conditions. Ensuring appropriate practice and patients records are kept up to date, to promote and maximise areas of income for the practice whilst optimising patient care.
- Support the annual recall system for patients with long term conditions, ensuring the processing of & invitations are sent using a variety of communication methods within a timely manner, whilst maximising Qof points
- Continual improvement ideas to enhance and develop of existing and new recall systems.
- Attend team meetings and complete relevant training courses as necessary
- Enhanced service claims
- NHS Health Checks
- Childhood & Adult Immunisation recalls
- Smear Recalls
- Drug Monitoring & Prescribing Recalls
- Assist with the running of & promoting health campaigns
- Assist with the flu season campaign
- Continuation of support with Covid-19 campaign
- Work closely with & support the nursing team & GPs to ensure Qof targets are met
- Liaise with other healthcare professionals such as paramedics, care coordinators and social prescribers to maximise Qof points
- Ensure high quality of data entry on patients records and have a keen eye for detail.
- Other data entry & general administration duties associated with the Qof/Audit office
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Useful skills for an Administrator:
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To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
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inKettering
52.425811767578125 -0.8079667091369629 Kettering, Northamptonshire 
Locations are approximate.
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