Admin Support Officerin317 01 Freeman Hospital in317 01 Freeman HospitalPUBLISHED FRI 22 NOV 2024

Band 3: £24,071 to £25,674 a year per annum PERMANENT GOOD SALARY

MULTI-DISCIPLINARYNHS

The Newcastle upon Tyne Hospitals NHS Foundation TrustrSD3tLU9

Opportunity to enhance administration, IT, and data collection skills within a supportive multi-disciplinary team.

Engagement in meaningful work that contributes to Harm Free Care initiatives, improving patient safety and care quality.

Diverse responsibilities including diary management, meeting organization, and event planning, providing a dynamic work environment.

Development of strong organisational and communication skills through varied tasks and interactions with different departments.

Flexible working arrangements to accommodate personal needs while maintaining service efficiency.

Potential for career growth and advancement within the NHS Foundation Trust, leveraging experience gained in the role.

Collaboration with dedicated professionals in the health sector, promoting teamwork and mutual support.

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a motivated Band 3 Admin Support Officer to join their multidisciplinary Harm Free Care (HFC) team at Freeman Hospital. This role requires providing comprehensive secretarial and administrative support to various teams within HFC, which includes tasks such as organizing staff diaries, taking meeting minutes, maintaining filing systems, and managing databases. The position is crucial for ensuring efficient team operations and requires strong organisational, communication, and attention-to-detail skills.

Additionally, the successful candidate will assist in organizing HFC events, respond to inquiries, and coordinate meetings, contributing to the overall effectiveness of the HFC services, including Tissue Viability and Falls prevention. The job offers opportunities to enhance administration, IT, and data collection skills within a supportive and flexible working environment. Interested candidates should note the interview date of December 16, 2024, and are encouraged to thoroughly review the job details before applying.

Opportunity to enhance administration, IT, and data collection skills within a supportive multi-disciplinary team.

Engagement in meaningful work that contributes to Harm Free Care initiatives, improving patient safety and care quality.

Diverse responsibilities including diary management, meeting organization, and event planning, providing a dynamic work environment.

Development of strong organisational and communication skills through varied tasks and interactions with different departments.

Flexible working arrangements to accommodate personal needs while maintaining service efficiency.

Potential for career growth and advancement within the NHS Foundation Trust, leveraging experience gained in the role.

Collaboration with dedicated professionals in the health sector, promoting teamwork and mutual support.

An exciting opportunity has arisen for a substantive Band 3 Admin Support Officer to join the multi-disciplinary (MDT) Harm Free Care (HFC) team.

This role will provide secretarial/administrative support to the teamswithin HFC and will give the post holder the opportunity to enhance their administration, IT and data collection skills.

We are looking for a highly motivated, enthusiastic and experienced individual with good organisational and communication skills. A keen eye for detail will be crucial to provide support to the teams, so that they can maintain an efficient and effective service.

Interview Date: 16 December 2024
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

The successful candidate will:

Provide secretarial and administration support across the Harm Free Care (HFC) MDT teams including the Tissue Viability and Falls services, Clinical Standards & Quality Improvement Lead and the Information & Data Manager for Patient Services.

Organise team diaries, take and transcribe minutes of meetings, create and maintain efficient and effective office filing and documentation systems.

Maintain databases/spreadsheets.

Assist with the organisation of HFC events and liaise with Harm Free Care Leads across the Trust.

Respond to enquiries and ensure effective communication of messages both verbally and electronically.

Provide support to the team when planning meetings and teaching sessions.

About us
Job Purpose To provide secretarial and administration support across the Harm Free Care multidisciplinary Team including Tissue Viability, Falls, Clinical Standards & Quality Improvement Lead and Information and Data Manager for Patient Services as required. To organise staff diaries and arranging meetings (including the Falls and Pressure Ulcer Task Group (FPUTG), take and transcribe minutes of meetings, create and maintain efficient and effective office filing and documentation systems. Maintain databases / spreadsheets. Maintain and monitor the Clinical Standards inbox. Assist with the organisation of Patient Safety Investigation Response Framework (PSIRF) meetings. Assist with the organisation of Harm Free Care events and liaise with Harm Free Care Leads across the Trust. Ordering and maintaining stationery supplies. Arranging travel when required

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...

Useful skills for an Admin Support Officer: Click to view

To work as an Admin Support Officer in the UK, there are several key skills and qualifications that are often required or beneficial. Here are some of the essential skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain an organized workspace and documentation.

2. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders. Clarity in communication is critical.

3. IT Proficiency: Familiarity with office software, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other administrative tools. Knowledge of database management and basic IT troubleshooting can also be helpful.

4. Attention to Detail: A keen eye for detail is important for tasks such as data entry, document management, and ensuring accuracy in reports and correspondence.

5. Interpersonal Skills: Ability to interact well with diverse teams and clients, demonstrating professionalism and a customer-oriented approach.

6. Problem-Solving Skills: Capable of identifying issues and developing practical solutions to overcome administrative challenges.

7. Time Management: Ability to plan and execute tasks efficiently, managing your time effectively to meet deadlines.

8. Flexibility and Adaptability: Willingness to take on a variety of tasks and adapt to changing priorities or work environments.

9. Confidentiality: Understanding the importance of maintaining confidentiality, especially when dealing with sensitive information.

10. Basic Financial Skills: Knowledge of basic budgeting and financial management may be beneficial, particularly in roles where financial tasks are involved.

Qualifications

- Education: While specific qualifications are not always required, a GCSE or equivalent in English and Mathematics is often preferred.

- Experience: Previous experience in administration or a support role can be advantageous.

- Professional Development: Certifications in relevant software, project management, or administration can enhance your credentials.

Additional Skills

- Knowledge of Policies and Procedures: Familiarity with organizational policies and administrative procedures is a plus.

- Customer Service Experience: Experience in customer service can be beneficial for roles that require direct interaction with clients or the public.

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Admin Support Officerin317 01 Freeman Hospitalin317 01 Freeman HospitalPUBLISHED FRI 22 NOV 2024

The Newcastle upon Tyne Hospitals NHS Foundation TrustrSD3tLU9

Admin Support Officerin317 01 Freeman Hospital in317 01 Freeman HospitalPUBLISHED FRI 22 NOV 2024