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Receptionist/ AdministratorinSalcombeinSalcombePUBLISHED WED 19 MAR 2025

Depending on experience  PERMANENT 
MULTI-DISCIPLINARY

Redfern Health CentreFollow Redfern Health Centre

Engagement with the community, providing a vital service in healthcare management.
Opportunity to develop strong communication and organisational skills in a busy environment.
Exposure to various administrative tasks, enhancing versatility and career skills.
Collaboration with a multidisciplinary team, promoting teamwork and interpersonal relations.
Flexible working hours, allowing for a better work-life balance with a rota system.
Job stability and benefits, including 4 weeks of annual leave plus bank holidays.
The role serves as a stepping stone for career advancement within the healthcare sector.
Are you looking for a rewarding role where you can make a genuine difference in the lives of others? Redfern Health Centre in the beautiful coastal town of Salcombe is seeking a Receptionist/Administrator to join our welcoming administrative team. This is your chance to be the friendly face that greets patients, offers support, and ensures their experience is as smooth as possible. We're looking for someone who is confident, adaptable, and thrives in a busy environment—if you have a passion for helping others, this could be the perfect fit for you!

In this vital role, you’ll be at the heart of our practice. You'll manage appointments, answer phone calls with a professional manner, and liaise with both patients and healthcare professionals. It’s all about communication, teamwork, and ensuring our services run seamlessly. You'll have the opportunity to use your initiative, making every day varied and fulfilling, while playing a crucial part in supporting our dedicated clinical staff. If you're ready to take on this exciting challenge and be part of a caring community, we’d love to hear from you!
Engagement with the community, providing a vital service in healthcare management.
Opportunity to develop strong communication and organisational skills in a busy environment.
Exposure to various administrative tasks, enhancing versatility and career skills.
Collaboration with a multidisciplinary team, promoting teamwork and interpersonal relations.
Flexible working hours, allowing for a better work-life balance with a rota system.
Job stability and benefits, including 4 weeks of annual leave plus bank holidays.
The role serves as a stepping stone for career advancement within the healthcare sector.

Useful skills for a Receptionist/Administrator:
To work as a Receptionist/Administrator in the UK, there are several key skills and qualifications that are typically sought after by employers. Here’s a breakdown of essential skills:
1. Communication Skills
- Verbal Communication: Clear and polite communication with clients, customers, and colleagues.
- Written Communication: Proficiency in writing emails, memos, and reports.
2. Customer Service Skills
- Ability to handle inquiries and complaints professionally and courteously.
- A friendly and approachable demeanor to create a welcoming atmosphere.
3. Organisational Skills
- Ability to manage time effectively and prioritize tasks.
- Keeping track of appointments, schedules, and deadlines.
4. Administrative Skills
- Proficiency in office procedures, including filing, record-keeping, and data entry.
- Familiarity with managing correspondence, handling invoices, and maintaining office supplies.
5. IT Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Familiarity with office equipment like printers, photocopiers, and telecommunication systems.
6. Attention to Detail
- Ability to ensure accuracy in tasks such as data entry, scheduling, and document preparation.
- Careful attention to detail in correspondence and reports.
7. Problem-Solving Skills
- Ability to resolve issues independently and think critically when faced with challenges.
8. Interpersonal Skills
- Ability to work well with others and build positive relationships with staff and clients.
- Teamwork skills to collaborate effectively in a busy office environment.
9. Discretion and Confidentiality
- Understanding the importance of handling sensitive information and maintaining privacy.
10. Adaptability and Flexibility
- Willingness to adapt to changing environments and diverse tasks, as the job can vary day to day.
Additional Considerations:
- Qualifications: While formal qualifications are not always necessary, having GCSEs in English and Mathematics or relevant certifications can be advantageous.
- Experience: Prior experience in a customer-facing role or an administrative position is often preferred.
- Language Skills: Depending on the workplace, proficiency in additional languages can be beneficial.
 


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