Medical SecretaryinHarrogateinHarrogatePUBLISHED FRI 8 NOV 2024
The Medical Secretary role at Harrogate and District NHS Foundation Trust involves providing comprehensive secretarial support to consultants, specialist nurses, and medical staff. Key responsibilities include accurately typing clinic letters and correspondence from audio/digital dictation, responding to inquiries from patients and other medical professionals, and ensuring compliance with the Trust's Confidentiality Policy. The position also requires managing office operations, overseeing patient case notes, coordinating outpatient clinics, and assisting in meeting arrangements.
The role entails working flexible hours between 08:00 and 17:00, with the possibility of covering for the Senior Medical Secretary during absences. Applicants must have a strong attention to detail and be able to prioritize tasks effectively. For more information or to arrange an informal visit, interested candidates can contact Rachel Robson at the provided email address.
The role entails working flexible hours between 08:00 and 17:00, with the possibility of covering for the Senior Medical Secretary during absences. Applicants must have a strong attention to detail and be able to prioritize tasks effectively. For more information or to arrange an informal visit, interested candidates can contact Rachel Robson at the provided email address.
**Applicants who have applied for this role in the last 6 months need not reapply**
The role of Medical Secretary provides support to providing an efficient and comprehensive secretarial support service to the consultants, specialist nurses and other medical staff.
You will be required to;
- maintain a high standard of secretarial service to meet the needs of the clinical team
- ensure that accurate and up to date typing of clinic letters and correspondence is achieved through audio/digital dictation.
- Respond to queries from patients, GPs and other medical teams regarding patient care.
- Observe and work within the Trust's Confidentiality Policy at all times.
- Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action.
- Ensure that the results of tests and investigations for patients are received; shown to medical staff and all relevant ongoing arrangements are carried out.
- Assist the Senior Medical Secretary with arranging and servicing meetings as required.
- Using the in-house patient data tracking system ensure that all patient case notes passing through the office are booked in and out appropriately.
- Following guidance work within defined national and local targets e.g. 18 weeks and monitor on a regular basis, identifying potential breaches to the Senior Medical Secretary.
- Provide cover for the Senior Medical Secretary during periods of annual leave and absence within contracted hours.
- Assist in the co-ordination of outpatient clinics and booked/planned admissions applicable to speciality.
About us
Hours to be worked between 08:00 and 17:00 timings to be agreed with Senior Medical Secretary.
For further information, please see attached job description or reach out to Rachel Robson for further details or to arrange an informal visit.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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