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Medical ReceptionistinRotherhaminRotherhamPUBLISHED THU 14 NOV 2024

 PERMANENT  GOOD SALARY 

Manor Field SurgeryFollow Manor Field Surgery

Flexible working hours, The role allows for a part-time commitment of 23 hours per week, with a schedule that can accommodate personal needs.
Training opportunities, Experience is preferred but not essential, and comprehensive training is provided, allowing for skill development and career growth.
Team environment, Working as part of a friendly practice team fosters collaboration and camaraderie, making work more enjoyable.
Patient interaction, The role provides the chance to interact with patients and assist them in navigating healthcare services, contributing to community health.
Variety of tasks, Daily responsibilities include a blend of administrative and customer service tasks, ensuring a dynamic work environment.
Professional development, Regular involvement in training and annual appraisals encourages continuous improvement and recognition of performance.
Impactful role, As a first point of contact, the medical receptionist plays a crucial role in patient care and satisfaction, enhancing the overall patient experience.
Manor Field Surgery in Rotherham is seeking a reliable Medical Receptionist to join their friendly practice for a part-time position of 23 hours per week. Candidates should possess good telephone, communication, and keyboard skills, with medical receptionist experience preferred but not essential, as training will be provided. The working hours include shifts on Monday, Wednesday, Thursday, and Friday, with flexibility required for covering colleague shifts.

Key responsibilities entail delivering a professional reception service, managing appointments through the SystmOne system, handling patient inquiries, ensuring confidentiality, and assisting with online triaging requests. Additional tasks consist of processing prescriptions, managing patient communications, and performing general administrative duties like filing and data entry. The role also includes maintaining security protocols and being sensitive to patient confidentiality within a busy office environment.
Flexible working hours, The role allows for a part-time commitment of 23 hours per week, with a schedule that can accommodate personal needs.
Training opportunities, Experience is preferred but not essential, and comprehensive training is provided, allowing for skill development and career growth.
Team environment, Working as part of a friendly practice team fosters collaboration and camaraderie, making work more enjoyable.
Patient interaction, The role provides the chance to interact with patients and assist them in navigating healthcare services, contributing to community health.
Variety of tasks, Daily responsibilities include a blend of administrative and customer service tasks, ensuring a dynamic work environment.
Professional development, Regular involvement in training and annual appraisals encourages continuous improvement and recognition of performance.
Impactful role, As a first point of contact, the medical receptionist plays a crucial role in patient care and satisfaction, enhancing the overall patient experience.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us a bit about yourself and your professional background?
2. Why are you interested in working as a medical receptionist at Manor Field Surgery?
3. Do you have any previous experience in a medical or healthcare reception role? If so, could you describe your responsibilities?
4. What specific skills do you possess that make you a good fit for this role?
5. Can you explain your experience with electronic appointment systems, particularly SystmOne or similar software?
1. Can you tell us a bit about yourself and your professional background?
2. Why are you interested in working as a medical receptionist at Manor Field Surgery?
3. Do you have any previous experience in a medical or healthcare reception role? If so, could you describe your responsibilities?
4. What specific skills do you possess that make you a good fit for this role?
5. Can you explain your experience with electronic appointment systems, particularly SystmOne or similar software?
Useful skills for a Medical Receptionist:
To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.
2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.
3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.
4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.
5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.
6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.
7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.
8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.
9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.
10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.
11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.
12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.
 


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