Registration Authority AgentinHeadington inHeadingtonPUBLISHED WED 8 JAN 2025

Band 4: £26,530 to £29,114 a year Per Annum / Pro Rata FIXEDTERM
NHS

Oxford University Hospitals NHS Foundation Trustrvm5F2VT

Opportunity to play a critical role in ensuring the security and integrity of NHS services by managing staff access through smartcard registration.

Engagement with a diverse range of professionals, enhancing teamwork and collaboration skills within a respected organization like Oxford University Hospitals NHS Foundation Trust.

Access to ongoing training and development opportunities to enhance qualifications and experience in a dynamic healthcare environment.

Fixed-term contract allows for the possibility to gain valuable experience while evaluating career paths within the NHS or other sectors.

Contribution to the smooth operation of healthcare services by ensuring staff members have timely and efficient access to necessary systems.

Development of strong customer service skills by addressing queries and providing support to managers and staff at all levels.

Ensuring compliance with data protection regulations, which enhances one's understanding of important legal and ethical considerations in a healthcare setting.

The Registration Authority Agent role at Oxford University Hospitals NHS Foundation Trust involves ensuring the proper registration of new and existing staff within the Care Identity Management (CIM) system and issuing NHS CIM Smartcards efficiently. The agent will support managers by providing guidance on the Registration Authority process, conducting necessary identity checks, and ensuring that access permissions are accurately assigned and updated—working closely with the HR team to manage changes in staff roles.

Additionally, the agent will help implement and maintain a help desk for the Registration Authority function, addressing queries and resolving issues for staff members at all levels. They will also assist in the development of new technical solutions related to identity management and adhere to data protection regulations, ensuring the confidentiality and integrity of personal information throughout the process.

Opportunity to play a critical role in ensuring the security and integrity of NHS services by managing staff access through smartcard registration.

Engagement with a diverse range of professionals, enhancing teamwork and collaboration skills within a respected organization like Oxford University Hospitals NHS Foundation Trust.

Access to ongoing training and development opportunities to enhance qualifications and experience in a dynamic healthcare environment.

Fixed-term contract allows for the possibility to gain valuable experience while evaluating career paths within the NHS or other sectors.

Contribution to the smooth operation of healthcare services by ensuring staff members have timely and efficient access to necessary systems.

Development of strong customer service skills by addressing queries and providing support to managers and staff at all levels.

Ensuring compliance with data protection regulations, which enhances one's understanding of important legal and ethical considerations in a healthcare setting.

Job Ref: IM&TS 166aSalary Scale: Band 4 (£26,530- £29,114) depending on qualifications and experienceHours: 37.5 hours per weekContract Type: Fixed Term 6 months

The successful applicant will be responsible for ensuring new and existing staff are correctly registered onto the Care Identity Management (CIM) and are issued with a NHS CIM Smartcard in a timely manner. They will also be responsible for providing support and advice to managers on the Registration Authority (RA) process, ensuring robust identity checks are carried out for employees requiring access to NHS Care Identity Management (NHS CIM) applications and others.

o To register staff and print and issue smartcards in accordance with Trust policies and procedures.o To be familiar with and adhere to 'Registration Authorities Operational Process and Guidance' and 'Registration Authorities: Governance Arrangements for NHS Organisations'.o To ensure identity for all users is checked to the required standard.o To ensure all personal details are kept up to date in all systems relating to Registration Authority.o To allocate the appropriate access to each user.o To work with the HR team to ensure Smartcards are updated when staff roles change or when Smartcard access is to be removed.o To work within the remit of the Data Protection Act in maintaining the confidentiality, integrity and availability of personal identifiable information

About us
To be responsible for ensuring new and existing staff are correctly registered onto the Care Identity Management (CIM) and are issued with a NHS CRS Smartcard in a timely manner. To provide support and advice to managers on the Registration Authority (RA) process, ensuring robust identity checks are carried out for employees requiring access to Care Identity Management (CIM) applications and others. To assist the Registration Authority Manager with the new technical solutions, Care Identity Management (CIM)and the Electronic Staff Record (ESR) Interface, ensuring new processes are put in place to enable the management of access control via a single point of entry. To implement and maintain the Registration Authority function help desk, ensuring queries are answered and resolved in a timely manner to all levels of staff, reporting issues to T. when required. To offer support and advice on the RA process to the HR team and managers within the Trust.

Please see attached Job Description and Person Specifications for further details.

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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...

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