The position requires strong communication skills and the ability to manage multiple tasks effectively within a dynamic environment that prioritizes care, connection, and innovation. The Project Support Officer will also contribute to evaluation reports and support various teams within the People Directorate to ensure successful delivery of their objectives. This role highlights the commitment to workforce excellence and cultural transformation within the organisation.
At NHS Humber and North Yorkshire Integrated Care Board we are committed to our core values of Care, Connect, and Innovate. We strive to create a supportive and collaborative environment where our employees can thrive and make a meaningful impact. Join us in our mission to transform workforce initiatives and drive organisational excellence.
Are you passionate about making a positive impact on workforce transformation? Do you thrive in a dynamic environment where care, connection, and innovation are at the heart of everything we do? If so, we have an exciting opportunity for you!
The People Services Transformation Team is a key part of the Cultural Transformation Teams within the People Directorate of the Humber & North Yorkshire ICB. We lead on crucial workforce initiatives, working across the wider Humber and North Yorkshire system to drive efficiencies and address collective workforce challenges.
As a Project Support Officer, you will play a vital role in ensuring the smooth operation of our team by providing essential project coordination and administrative services. Your contributions will help us deliver innovative solutions and foster strong connections across our system.
Project Management: Support the team in managing and leading projects using defined project management principles.
Progress Monitoring: Facilitate and monitor the progress of defined projects.
Stakeholder Coordination: Liaise with various stakeholders to ensure timely sharing of information and updates.
Meeting Participation: Attend project meetings, take minutes, and track actions, risks, and issues.
Documentation Support: Assist in developing business cases, project initiation documents, and presentations.
SharePoint Management: Oversee the People Services Transformation Team SharePoint site, ensuring appropriate access and information governance standards.
Collaboration: Work with partners and stakeholders to support system-wide delivery and foster a culture of care, connection, and innovation.
About us
An exciting opportunity has arisen within the People Services Transformation Team for a Project Support Officer. The People Services Transformation Team is one of the Cultural Transformation Teams within the People Directorate of the Humber & North Yorkshire ICB. The People Services Transformation Team leads on key workforce initiatives, working across the wider Humber and North Yorkshire system to enable efficiencies in ways of working to ensure that we meet the collective workforce challenges.
The post holder will contribute to the smooth running of the People Services Transformation Team by providing project co-ordination and administrative services.
The role offers a wide variety of tasks, including but not limited to, supporting the development of services, assisting with the delivery and planning of current and new projects, organising meetings, supporting events/workshops and updating project reports, data collection and feedback collation.
Role summary:
Support the People Services Transformation Team to manage and lead on projects when required using defined project management principles.
Support the facilitation and monitor progress of defined projects.
Liaise with various stakeholders across the system to coordinate the timely sharing of information and updates on arrangements in relation to the progress of the projects.
Participating in specific project meetings, taking minutes, actions, risks, and issues.
Support the development of business cases, project initiation documents and presentations in-line with project management principles when required.
Manage the People Services Transformation Team SharePoint site to ensure access lists are appropriate and information governance standards are maintained.
Work with partners and stakeholders to support system working and system wide delivery.
Key Relationships
The post holder will have key relationship with the following teams, departments, and organisations:
ICB Executive Directors
ICB Board Members
ICB managers and employees
Trade Union and Staff Organisation partners
External HR and Workforce Leads
Stakeholders across the health and social care system
External legal advisors and consultants
NHS Improvement /NHS England /NHS Employers
Core Functions
Working collaboratively within the People Team the Project Support Officer will provide day to day support. This will entail:
Understanding the current and future workstreams within the People Services Transformation Team and wider People Function
Undertake preliminary scoping of each event/activities requirements, resources, stakeholder and timelines.
Oversee projects, activities, including stakeholder/system communications
Promote the highest level of professionalism and communication skills to represent the ICB and People Team in the best possible light.
To produce evaluation reports. This may include an event review but also qualitative and quantitative data report that can be drawn on by the respective workstream for delivery purposes.
Organising meetings including participation, agenda setting, note taking, maintaining actions logs and risks/issues log.
Working across all teams within the ICB People Team the post holder will also provide additional ongoing project management support to each of the programmes to support the delivery of their objectives. This will entail leading discreet complex, timebound, projects to bolster the project management resource in the overall People Team to meet the peeks in service activity.
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