Administrator inSheffield inSheffield PUBLISHED 22 OCT 2024

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels

The main responsibilities will be to complete the administration of our Long Term Conditions Service. This will include;

• Inviting patients to appointments
• Monitoring patient attendance
• Other duties will include;
• Opening and processing of the post
• Scanning, filing and general office duties.
• Preparation of the Meeting Room for external and internal meetings.
• Assigning patient clinical letters to the appropriate doctors on the scanning workflow.
• Admin Duties Laminating, photocopying, filing and faxing.
• Data inputting.
• Allocating patients results to the correct doctors
• Monitoring patient attendance
• Rota planning

About us

Duties and Responsibilities to Include:

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Practice Manager, dependent on current and evolving practice workload and staffing levels:

• Inviting patients to appointments
• Monitoring patient attendance
• Rota planning

• Opening and processing of the post
• Scanning, filing and general office duties
• Preparation of the meeting room for external and internal meetings
• Assigning patient clinical letters to the appropriate doctors on the scanning
• Photocopying, filing and emailing
• Data inputting
• Updating notice boards on the premises
• Allocating patients results
• Creating photo ID badges for new members of the team
• Must be able to work on their own or as part of a team

Confidentiality:

• In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, careers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. The post holder must adhere to all legislation relating to confidentiality, data protection and access to records.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

Using personal security systems within the workplace according to practice guidelines

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. To be responsible for health and safety according to the Health & Safety Work Act (1974).

Making effective use of training to update knowledge and skills

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Reporting potential risks identified.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training program implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Attend regular practice meetings and take part in all training considered to be essential to the role