Discharge Support Worker inIsleworth inIsleworth PUBLISHED
THU 31 OCT 2024
West London NHS Trust rmGDopzK
The role also involves championing the Trust's discharge processes, providing timely information to ward teams, engaging in daily team meetings, and ensuring that written communication reaches patients to support their understanding of the discharge process. Overall, the Discharge Support Worker plays a vital role in enhancing patient care by minimizing delays and ensuring a seamless transition to community-based services, ideally within 24 hours of hospital admission.
As a discharge support worker you will be a core member of the discharge hub team supporting the Discharge Assessors to ensure that appropriate patients from the acute setting are assessed and transferred safely to appropriate community based services in a timely and seamless manner. For appropriate pathways there is an aim to support transfer from hospital to community within 24 hours
You will support the smooth daily operations at the Hounslow Discharge Hub based at the West Middlesex Hospital site (Chelsea and Westminster Hospital Foundation NHS Trust) and to be responsible for the completion of delegated tasks from the Discharge Practitioners
The post-holder will work in collaboration with the ward MDT at Chelsea and Westminster Foundation Trust - West Middlesex Site and Discharge Hub team to ensure the patients' journey through the hospital into the community is as smooth as possible and without any unnecessary delays.
You will support the Discharge Hub team and the ward MDT to identify complex discharges on admission. This will include attending clinical environments within the hospital
Assist the ward teams in organising discharges for all patients in the ward who require any community support.
o To be responsible for delegated tasks from the Discharge Assessors to ensure discharges are expedited in a timely and safe manner.
o Provide ward MDT with up to date information on the discharge progress of individual patients and escalate any anticipated delays.
o Identify any appropriate complex discharges, liaising with the Discharge Assessors/ Matrons/ Ward managers for further support and advice.
o Champion the use of Trust discharge processes and highlight problems to the ward MDT.
o Effectively monitor patient progress towards Anticipated Date of Discharge (ADD) taking action to ensure delays are promptly addressed by the relevant ward or department.
o Communicate effectively with all members of the Multidisciplinary team and other agencies, including Consultants, therapists, nurses, social care teams, other NHS, commercial and voluntary organisations. Supporting and promoting teamwork generally through effective dissemination of information.
o Provide patients with written communication in a timely manner prior to discharge, recognise there may be barriers to understanding and ensure that this is articulated in an appropriate manner
o Participate in the daily team huddles, feeding back potential issues and taking appropriate actions where required. Undertake appropriate follow up actions in relation to discharge, highlighting those patients with potentially complex discharge needs to the Discharge Practitioners in a timely manner.
About us
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
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