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Medical SecretaryinNewcastle Upon TyneinNewcastle Upon TynePUBLISHED THU 17 OCT 2024

Depending on experience Includes NHS Pension  PERMANENT  GOOD SALARY 

Dilston Medical Centre in Newcastle Upon Tyne is seeking a Medical Secretary to join their small secretarial team in a busy practice serving over 9,000 patients. The role, which can extend to full-time hours, involves providing secretarial support to GPs and clinical professionals, managing the referral process, and handling various administrative tasks related to patient care using the SystmOne clinical system. Candidates should possess a working knowledge of referral paths in the Newcastle area.

Key responsibilities include typing letters and reports, administering appointments through Choose and Book, following up on referrals, and maintaining organized filing systems. The successful applicant will also support the reception and administration teams as needed, ensure confidentiality, uphold health and safety standards, and participate in training and quality improvement initiatives. Effective communication with team members, patients, and external agencies is essential, as is a commitment to equality, diversity, and the continuous development of personal skills and knowledge within the practice environment.

Useful skills for a Medical Secretary:
To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
 


inNewcastle Upon Tyne click to show distance
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