Paddington Green Health Centre rAkE2l2R
Additionally, the role includes organizing administrative meetings, participating in audit activities, and collaborating with the management team to enhance practice development. While this position does not involve direct line management of staff, it requires strong leadership abilities to ensure adequate cover during absences and promote continuous improvement within the team. The Administration Team Leader will also work closely with the Operations and Business Manager to support various administrative initiatives and help achieve an excellent CQC rating.
To be responsible for the efficient day to day supervision and direction of the administration team, ensuring all administrative duties are performed effectively and to the required standard, meeting the objectives of the practice.
We plan to carry out interviews in the week beginning 6th January.
This role is to be part of the administration team and in addition to oversea and ensure that the team are completing all admin team tasks within expected timescales. The role does not require staff line management and will be supported by both the Operations Manager and Business Manager.
About us
The following are the core responsibilities of the Administration Team Leader. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.
The Administration Team Leader will be responsible for:
a. Overseeing the administration and support operations of the practice, ensuring administration staff achieve their primary responsibilities
b. Supporting all administrative staff, supporting staff development, providing guidance and direction, working with the operations manager to ensure staff within your team are up to date with mandatory training.
c. Providing feedback for staff appraisals as required
d. Identifying and delivering admin team training where required
e. Compiling administration staff rotas
f. Reviewing and updating all administrative procedures as required
g. Supporting the management team in the compilation of practice reports and the practice development plan when required.
h. Developing, implementing and embedding efficient office processes and procedures to adhere to extant legislation
Work with the Operations Manager to ensure that sufficient cover is provided for periods of leave and other staff absences within your team.
j. Coordinate and produce admin meeting agendas and record the minutes of meetings
k. Attend meetings for team leaders
l. Assist with QOF/IFF target planning and ensure admin team members are updated with any changes throughout the year.
m. Champion continuous improvement, encouraging staff to participate and make suggestions for QI initiative
In addition to the primary responsibilities, the Administration/Office/Reception Manager may be requested to:
a. Partake in audit as directed by the audit lead
b. Attend Patient Participation Group meetings
c. Support the Partners, Business Manager and/or Operation Manager with new/changed contracts/requirements.
d. Support the Partners, Business Manager and/or Operation Manager to aim for outstanding CQC rating.
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